Contents
Features
20th Century Babies, 21st Century Customers
By Tracy Barbour
By Vanessa Orr
Think Globally, Teach Electronically
By Rachael Kvapil
By Isaac Stone Simonelli
By Tasha Anderson
Alaska Innovators Hall of Fame 2022 Inductees
By Nancy Erickson
By J. Maija Doggett
By Amy Newman
By Amy Newman
20th Century Babies, 21st Century Customers
By Tracy Barbour
By Vanessa Orr
Think Globally, Teach Electronically
By Rachael Kvapil
By Isaac Stone Simonelli
By Tasha Anderson
Alaska Innovators Hall of Fame 2022 Inductees
By Nancy Erickson
By J. Maija Doggett
Quick Reads
A century of change (and bills) at Alaska’s family-owned bank
A century of change (and bills) at Alaska’s family-owned bank
About The Cover
To order back issues ($9.99 each including postage) visit simplecirc.com/back_issues/alaska-business.
From the Editor
About two weeks later, I was back at the Dena’ina center, attending the Anchorage Economic Development Corporation’s Economic Forecast Luncheon. This year marked its return to an in-person event after the onset of the pandemic and featured keynote speaker Richard W. Smith, FedEx president of the Americas and EVP of Global Support. I was among hundreds learning about Anchorage’s potential year, engaging along with the people who will actually build that future.
Kerry Tasker
Billie Martin
press@akbizmag.com
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n November, Credit Union 1 (CU1) opened Financial Center South near the Dimond Center mall in Anchorage to give its member-customers a new way to bank. The sleek, self-service facility has virtual teller machines, multiple advisory suites, open-concept consultation areas, a coffee lounge—and no teller lines.
“It’s the cutting-edge of ‘branch’ innovation in our state,” says Interim President/CEO and Chief Technology Officer Mark Burgess.
Members of CU1 can use video machines to complete routine transactions, or if they have more complicated needs, they can tap on the screen to get assistance from a local employee, also by video. “These machines free up in-branch employees for non-routine service to personally consult on questions or be readily available to facilitate more complex financial arrangements,” Burgess says.
Offer new and current employees online education and training benefits.
Teresa Thompson
tathompson2@alaska.edu
907.455.2090
At our consolidation center—just minutes from the Port of Tacoma—we load dedicated containers to each of our final-mile service centers, eliminating extra handling and costly delays.
urbulence in Alaska’s aviation industry has forced some course corrections in the last couple of years. In-state air carriers have gone through a lot of changes to meet the needs of passengers, cope with supply chain issues, and adapt to the COVID-19 pandemic.
“The pandemic really changed the dynamics of aviation, especially on the 135 side,” says Dan Knesek, vice president of operations for Grant Aviation. Part 135 of Federal Aviation Regulations applies to helicopters, air ambulances, and commuter planes that carry fewer than ten passengers on at least five round trips per week. Part 121 covers larger scheduled airlines, while private general aviation pilots are under Part 91.
ith the click of a red “Enroll” button, anyone with internet access—and who can read and understand English—becomes a student of top experts in climate change based in Fairbanks. The button is on the website edx.org, host of massive open online courses (MOOCs) offered by institutions of higher learning around the world. Berkeley, Harvard, and the Massachusetts Institute of Technology are charter members of edX, and so is UAF. For its eCampus initiative, UAF chose edX as its platform for a dozen MOOCs, including two sets of three courses that can, for a relatively small fee, lead to professional certificates in geographic information systems (GIS) and sports business management.
One of the newest courses, launched last November, is Climate Change in Arctic Environments. Over four weeks, students watch video presentations from UAF’s world-class climate modelers, biologists, and social scientists to understand the effects of global warming on the atmosphere, land, water, animals, and people of the Arctic region. All that—plus climate modeling tools and links to additional materials—free of charge.
Microcom is now installing broadband systems for telecoms, tribes and businesses statewide
Learn more at
www.microcom.tv
or by calling
907.264.3474
Microcom’s Talkeetna Teleport
Microcom is now installing broadband systems for telecoms, tribes and businesses statewide
Microcom’s Talkeetna Teleport
Learn more at
www.microcom.tv
or by calling
907.264.3474
Industry and
Economic
Development
in Alaska
business with us year after year.
he 1958 creature feature The Blob ends (spoiler alert for a movie older than Alaska statehood) with the titular monster frozen in its slimy tracks and airlifted to the North Pole, not dead but at least defeated. “As long as the Arctic stays cold,” quips Steve McQueen’s character. Well, about that….
A blob menaced the Gulf of Alaska in recent years, and the marine ecosystem has yet to fully recover. The Blob is what researchers called the warm water anomaly that persisted in the region from 2014 to 2016. The event was followed by several smaller warm water anomalies in subsequent years. While some elements of the ecosystem have returned to pre-Blob levels, marine heatwaves that triggered the event are expected to increase in severity, duration, and frequency, with unknown consequences for the North Pacific food web and Alaska fisheries.
hanges in temperature affect every environment, aiding or adversely affecting different flora and fauna within it. The Blob, a warm-water phenomenon off the coast of Alaska, was no exception. According to “Most Recent Data Shows Gulf of Alaska Marine Ecosystem Slow to Return to Pre-Heatwave State” by NOAA Fisheries, the “Pacific marine heatwave”—their much more scientific name for the Blob—had a negative effect on phytoplankton, intertidal organisms, forage fish, adult groundfish, and some commercial fish, “especially Pacific cod and sockeye salmon.” But other commercial fish had positive trends while the Blob set up shop in Alaska, including chum salmon, sablefish, coho salmon, and pollock.
ngineers Week is a nationwide event founded by the National Society of Professional Engineers in 1951; the goal of the weeklong focus on engineering is to ensure a “diverse and well-educated future engineering workforce by increasing understanding of and interest in engineering and technology careers.”
The Alaska engineering community works toward this goal, in part, by recognizing local engineering professionals and projects that demonstrate the best that engineering can be. Below are brief descriptions of the deserving winners in Anchorage and Fairbanks.
Road Alignments • Grading Design
Construction • Surveying
Earthwork Quantities/Cross Sections
Cadastral Remote Parcel Surveying
Landscaping & Drainage Design
Water Sample Testing & Analylis
Septic System Design & Testing
Percolation & Sample Analysis
Commercial Site Development
Subdivision Design & Platting
Right of Way/Easements
Storm Water Pollution Prevention Plans (SWPPP)
Wetlands Delineation & Mapping
Environmental Site Assessments
Environmental Impact Statements
Permitting & Regulatory Compliance
Wetlands Jurisdictional Determination Report
Wastewater Treatment System Design & Permitting
Drinking & Storm Water System Design & Permitting
Spill Prevention, Response & Site Remediation
Spill Prevention Control & Countermeasure Plans (SPCC)
Environmental Services: 329 2nd Street • Fairbanks AK 99701 • 907-455-7225
Environmental Engineering: 3305 Arctic Blvd, Suite 102 • Anchorage, AK 99503 • 907-522-4337
dam Williams has a plan: consolidate Anchorage’s printing industry and expand the services at his commercial print shop. It’s admittedly ambitious, especially considering that when he purchased Alaska Printing three years ago, he had zero experience in the industry.
“I didn’t know anything about printing,” he says with a laugh. “I thought, ‘Isn’t printing dead?’”
He quickly learned that it’s neither dead nor dying. Instead, printing is evolving, and Williams intends to evolve with it. While the industry as a whole is growing, certain segments are driving that growth more than others. The label and packaging services segment, which includes product labels and package design (think boxes emblazoned with company logos), is forecast to grow 3 percent annually. Traditional printing services, by comparison, is projected to grow more slowly, at 1 percent to 2 percent annually.
laska Business’ Corporate 100 Special Section is an annual recognition that people drive business. From sole proprietorships to sprawling international operations, at every level people make the difference.
It’s exciting that the Alaska Business editorial team prepared this year’s special section with optimism in the air. Three forecasts for 2022—from economists Neal Fried and Mouhcine Guettabi and the Anchorage Economic Development Corporation (AEDC)—anticipate job growth in Alaska. According to Guettabi, “There are job gains in just about every sector, with the exception of oil and gas.” Fried’s forecast calls for 9,800 additional jobs statewide, which is approximately 3.2 percent job growth. And the 2022 AEDC Employment Forecast report states, “AEDC expects Anchorage to regain 2,400 more jobs in 2022 but remain below pre-pandemic employment levels. The pace of recovery is likely to match that of 2021.”
o matter what industry you’re in, it’s critical to focus on people—the people you serve and employ. People are the glue that binds Alaska Executive Search and Bradison Management Group, which recently merged to offer executive recruitment and business consulting services under one roof. The resulting entity—People AK—enables clients to capitalize on forty-plus years of recruitment experience augmented by practical business expertise. “There were so many things in common with both businesses that it was a natural fit and pairing,” says Founder and CEO Paula Bradison, a fourth-generation Alaska business owner.
People AK strives to highlight and amplify what is unique and strong about a company, starting with its employees. People AK is not an HR or marketing firm—although it emphasizes internal and external communications and often collaborates with marketing agencies on behalf of clients. “When you think about the whole continuum of the services we offer, we truly are an engagement firm,” Bradison says.
Proud of our
past. Ready for
the future.
Each day, we live our mission to help members achieve their financial goals by focusing on excellent service and value. We are Alaskans helping Alaskans, and we’re proud to do so.
cu1.org / 907.339.9485 Insured by NCUA
DORSEY ATTORNEYS HAVE SERVED AS TRUSTED COUNSEL TO ALASKA CLIENTS FOR OVER 20 YEARS
of the Top
100
employers put people first
rovidence Alaska leads the Corporate 100 pack once again—with NANA Regional Corporation, Trident Seafoods Corporation, Arctic Slope Regional Corporation (ASRC), and Fred Meyer rounding out the top five largest private employers in Alaska.
Over the past year, the top five collectively provided jobs for more than 20,000 people, despite the challenges of the ongoing pandemic. These companies lead by example and represent about 27 percent of the 75,541 jobs reported by the 2022 Alaska Business Corporate 100.
Alaskan Challenge.
Phone: (907) 248-0087
Email: info@cookinlettug.com
uzanne Druxman recently celebrated her 20th year with Alaska Airlines, where she works as a trainer and concierge in the Alaska Lounge at Ted Stevens Anchorage International Airport. Despite everything that has happened over the past two decades—including 9/11, the pandemic, huge upheavals in the airline industry and even a personal battle with breast cancer—she is still excited to be working with the guests she loves.
“I really enjoy helping our most frequent travelers and members; because they travel all the time, we get to know them and there’s always someone you recognize when you walk into the lounge,” she says. “My job is to welcome them and to assist them in any way that I can, whether that’s helping them change an airline seat or bringing them something to eat or being a master barista or mixologist.
“We wear many hats in the lounge,” she laughs. “We do it all.”
he fireworks display over Anchorage on January 30 was too late for New Year’s Eve, too early for Fur Rendezvous. What was it for? The fact that it happened at Cuddy Family Midtown Park is a clue, for those who know the history of the Cuddy family and what happened on that day 100 years earlier.
The Cuddy family has run First National Bank Alaska (FNBA) since 1941, and the institution was already nineteen years old by then. Started on January 30, 1922, as The First National Bank of Anchorage inside a furniture store at 4th Avenue and G Street, FNBA has grown and prospered over the last century while other banks have fallen by the wayside or been absorbed by larger institutions.
Don’t confuse FNBA with National Bank of Alaska (NBA), started in Skagway in 1916. Led by the Rasmuson family, NBA used to be Alaska’s largest bank, but it never marked its hundredth birthday. Wells Fargo bought NBA in 2000, a couple years after the San Francisco-based Gold Rush bank was itself bought by Minneapolis-based Norwest Corporation, a bank that will celebrate its centennial in 2029.
good prosthodontist is hard to find. Only three such specialists may be currently working in Alaska, depending on how “semi” some semi-retired dentists might be. According to the US Bureau of Labor Statistics (BLS), prosthodontist is among the rarest occupations in the country. As of May 2020, BLS counted 530 nationwide. Only private household cooks and wood patternmakers are fewer in number.
All are craft-related occupations, observes Dr. Joseph Macy, who prepares dental prosthetics at Southcentral Foundation (SCF) in Anchorage. “As a society, I don’t think we tend to financially reward craftsmen,” he says. “I think we tend to reward production.”
health emergency is already an unwelcome surprise; an unexpected medical bill only adds to the injury. Take, for example, the cost of an ambulance or the enormously expensive air transport off Alaska’s road system or to out-of-state hospitals.
“That’s where we see the biggest delta and kind of the most expensive billing situations,” says Tiffany Stock, vice president of marketing and client relations at RISQ Consulting in Anchorage.
To alert consumers to medical expenses they might not be able to afford, Congress passed the No Surprises Act in late 2020. Its ban on unexpected bills from out-of-network providers, out-of-network facilities, and out-of-network air ambulance providers took effect at the start of 2022.
By Christine Merki, Account Manager
’ve never bought an ad in my life, but I have sold advertising for almost twenty years and have been swayed by advertising my entire adult life. Research tells us what should work in advertising, but businesses seem to be a solid source for what actually works. My fact-finding mission for writing this piece revealed a consistent value for the advertisers you see in the pages of Alaska Business, month after month, year after year. Brenda summed it up nicely:
“Alaska Business offers quality editorial content on a consistent basis, and it allows my clients to reach a large and diverse business audience.”
Brenda Goodman, Media Consultant
- Our Doctors in Pediatrics are specialists, and parents.
- Same day appointments available – in person or telemed.
- Complimentary no charge pre-natal meeting so expectant parents can meet our doctors and staff to be sure we’re a good fit for the entire family.
- On-site lab and radiology diagnostics, same day results.
- Our Doctors in Pediatrics are specialists, and parents.
- Same day appointments available – in person or telemed.
- Complimentary no charge pre-natal meeting so expectant parents can meet our doctors and staff to be sure we’re a good fit for the entire family.
- On-site lab and radiology diagnostics, same day results.
core Rare Metals would like to break ground on its Strategic Metals Complex (SMC) sometime this year. In about two years, the facility could be cranking out rare earth oxides, materials prized for their special properties of magnetism, luminescence, and strength.
Currently, about 80 percent of rare earths imported to the United States come from China, according to the US Geological Survey. Therefore, the Biden administration zeroed in on a domestic supply chain as part of its climate and technology policy. Ucore’s business plan is in lockstep with that national strategy.
“Ucore has a very definitive vision and plan for an independent and comprehensive North American rare earth element supply chain,” Ucore Chairman and CEO Pat Ryan says. “To accomplish this, the fundamental component is the ability to have—first and foremost—operating commercial-scale rare earth separation plants. The ability to separate rare earth elements into oxides does not exist in North America today and is, therefore, the central objective of Ucore.”
Prudhoe Bay Seawater Treatment Plant
Hilcorp
Prudhoe Bay Central Power Station
Hilcorp
he corporate neighborhood on the North Slope has changed significantly in recent years. Long-term anchor residents BP, ExxonMobil, and ConocoPhillips formed an exploration and production foundation that held steady for decades as other oil and gas entities moved in—and more often than not moved out. These three international oil giants held the major interests in Prudhoe Bay and Alyeska Pipeline Service Co., and over the years have paid millions upon millions of dollars to the state in royalties and taxes.
Nothing lasts forever.
BP marked forty years of operating Prudhoe Bay in 2017, celebrating the milestone with a goal to “go forty more,” and in early 2019 BP crews were approximately halfway through a 455-square-mile seismic survey in Prudhoe Bay to “help really sustain a longer-term drilling program,” said then-BP Alaska President Janet Weiss. The long-term was quite a bit shorter than BP was publicly sharing at the time, as in August 2019 it announced its intentions to sell its Alaska assets to Hilcorp.
- Engineering
- Construction
- Mechanics
- Plumbing
- Welding
- Right-of-Way/ Environmental
- Information Technology (IT)
- Risk & Safety
- Accounting
- Customer Service
- Human Resources
- Communications
- Legal
Alaska Innovators
Hall of Fame
2022 Inductees
The brilliant minds behind
a brighter future
By Nancy Erickson
nnovation comes when and where it’s least expected; if it were obvious, it wouldn’t be new.
Honoring innovation in Alaska is itself relatively new, with the Alaska State Committee on Research starting its Innovators Hall of Fame as recently as 2014. The stated mission is “to celebrate and honor outstanding individuals who put Alaska on the map as leaders in innovation and to contribute to Alaska’s growing culture of innovation.”
Past honorees include the ancient creators of the Tlingit fishhook and Alutiiq angyaq skin boat; discoveries in ecology, aurora physics, and hibernation medicine; engineers of bridges and oil field facilities; promoters of the Gold Rush, television, alternative energy sources, peony horticulture, and innovation itself; and a vast array of inventors, often of measuring devices but also consumer products such as pack rafts, fat bikes, and fish oil tablets.
Verifying
Sincerity
A human resources
perspective on vaccine
mandates
By J. Maija Doggett
Verifying Sincerity
ou can say I am a card-carrying, dyed-in-the-wool, devoted human resources professional. I got my bachelor’s degree in business management, with an emphasis in human resource management, from UAA in 1998. I passed the Human Resource Certification Institute’s Professional in Human Resources Exam and, two years later after completing the required work experience, I had earned the privilege of officially calling myself a PHR.
Early in my HR training I was taught in no uncertain terms that religious and medical discussions do not belong in the workplace. It was ingrained in me! At every company I have worked for, I’ve coached managers on the virtues of steering clear of those topics—and the risks of NOT avoiding them. I’ve handled complaints from employees about colleagues who engage in the prohibited discussions. Essentially, I’ve been the bouncer keeping those inappropriate religious and medical discussions out of the workplace.
Energy +
Choice =
Power
By Woodrie Burich
ur work worlds are evolving.
With shifts towards hybrid work, sweeping technological advances, ever more global teams, and generational shifts bringing both Millennials and Gen Zers to leadership tables, we are undergoing some serious changes in our corporate spaces. A central theme alongside all this includes conversations about work stress, work/life balance, and how we will manage all the changes. I’m most inspired by the conversations that are shifting into more honest dialogue about what individual and corporate wellness really is—finally, we are having much needed conversations around work boundaries.
It’s about time.
We’ve needed work boundaries for decades. We’ve tried all sorts of stress management, time management, and efficiency improvers—and none of it has truly worked. It’s time to start identifying the crux of the matter: we are doing too much and we need to set some boundaries. The challenge is that the majority of us have never had formal boundary training or even really know the difference between our limits and our boundaries. Within our corporate environments, we don’t even know what this would look like.
Energy + Choice = Power
By Woodrie Burich
ur work worlds are evolving.
With shifts towards hybrid work, sweeping technological advances, ever more global teams, and generational shifts bringing both Millennials and Gen Zers to leadership tables, we are undergoing some serious changes in our corporate spaces. A central theme alongside all this includes conversations about work stress, work/life balance, and how we will manage all the changes. I’m most inspired by the conversations that are shifting into more honest dialogue about what individual and corporate wellness really is—finally, we are having much needed conversations around work boundaries.
It’s about time.
We’ve needed work boundaries for decades. We’ve tried all sorts of stress management, time management, and efficiency improvers—and none of it has truly worked. It’s time to start identifying the crux of the matter: we are doing too much and we need to set some boundaries. The challenge is that the majority of us have never had formal boundary training or even really know the difference between our limits and our boundaries. Within our corporate environments, we don’t even know what this would look like.
Own the edge.
thecordovatimes.com
coeuralaska.com
Economic Indicators
484,659 barrels
-4.0% change from previous month
2/27/22
Source: Alaska Department of Natural Resources
$97.92 per barrel
7.5% change from previous month
Source: Alaska Department of Natural Resources
352,100 Labor Force
5.7% Unemployment
Source: US Bureau of Labor Statistics
Eyak, the Alaska Native village corporation for Cordova, is replacing their outgoing longtime CEO with one plucked from a Native regional corporation. Thomas Mack is the new CEO of The Eyak Corporation, upon Rod Worl’s retirement after seventeen years as CEO. Mack previously worked with The Aleut Corporation, first as president and the last four years as CEO. Mack was raised in King Cove and earned a master of business administration degree from Alaska Pacific University.
Oil and gas logistics firm Colville, Inc. has a new Chief Operating Officer. Kelly Droop takes over day-to-day management of the company’s statewide facilities and tanker truck fleet. Colville operates year-round hauling and storing fuel, provides industrial supply and retail automotive parts through its Brooks Range Supply and NAPA stores, and owns and operates Brooks Camp in Deadhorse, all primarily for oil and gas industry customers. Droop comes to the company from Worley, where she was vice president of Alaska field services. She is also the current president of the Alaska Support Industry Alliance.
Alaska Trends
he lack of available, skilled workers is a common topic of conversation among Alaska’s business and community leaders. Many see the COVID-19 pandemic as a significant contributor to the lack of able-bodied, willing-to-work persons: the workforce directly suffered from the virus, they’ve been tempted away from working by heightened unemployment benefits, or they’ve been motivated by the global pandemic to rethink their skills and their careers. What’s obvious, it seems, is that COVID-19 is the reason the labor force is shrinking—if there were seven dwarves working before the pandemic, we now only have four or five picking up their pickaxes.
In this case, though, the virus isn’t to blame. In an excellent economic forecast for the Society for Marketing Professional Services in February, state economist Neil Fried spoke on Alaska’s falling labor force participation, which is the percentage of the working age population (ages 15 to 64) who are either working or actively looking for work. While the rate did abnormally dip during the pandemic, it was already on a downward trend for decades—and that trend is national, not unique to Alaska. In Alaska Trends this month, we show twenty years of the labor force participation rate and the employment to population ratio, a statistic that measures the currently employed civilian labor force against the total working-age population of a region, which is also on a decades-long decline.
David: Sharpe’s Assassin by Bernard Cornwell.
Jon: Alaska: An Empire in the Making by John J. Underwood [no relation].
David: U2.
Jon: Led Zeppelin.
David: Used to be Pasta Bella, but since they changed hands I don’t really have a favorite.
Jon: Thai House in downtown Fairbanks.
David: Love INC [now known as Helping Alaska].
Jon: I’m kind of passionate about trails, and I love all kinds of trail recreation.
David: I enjoy watching birds, so some kind of bird. Maybe a raptor or something.
Jon: Maybe a moose. I’d love to see one of them be useful instead of just chasing me around in the woods.
David: Sharpe’s Assassin by Bernard Cornwell.
Jon: Alaska: An Empire in the Making by John J. Underwood [no relation].
David: U2.
Jon: Led Zeppelin.
David: Used to be Pasta Bella, but since they changed hands I don’t really have a favorite.
Jon: Thai House in downtown Fairbanks.
David: Love INC [now known as Helping Alaska].
Jon: I’m kind of passionate about trails, and I love all kinds of trail recreation.
David: I enjoy watching birds, so some kind of bird. Maybe a raptor or something.
Jon: Maybe a moose. I’d love to see one of them be useful instead of just chasing me around in the woods.
Off the Cuff
nimals gotta eat. That fact of nature has kept David and Jon Underwood, the Co-Owners of Alaska Feed Co. in Fairbanks, busy during the COVID-19 pandemic—and kept the family business going since statehood. Established in 1959, the Underwoods’ father Dick took over management in 1974 and became owner in 1980. David worked at the shop more than Jon, yet by 1992 they both took over management and then bought the company from their dad.
It’s been a “good, solid occupation,” they say. Their main customers are pet owners and people keeping a little livestock, say a horse or some goats. More “backyard farmers” have sprouted during the pandemic, as the brothers have observed a trend toward gardening, raising chickens, and “homey things.”
907.522.6466
907.474.2000
907.895.9898
907.456.2000
907.659.2000
907.335.5466
907.522.6466
The Rental Zone
907.474.2000
Delta Junction
907.895.9898
Fairbanks
907.456.2000
Prudhoe Bay
907.659.2000
Kenai
907.335.5466