Media & Arts
A camera drone takes to the air during a Yuit video shoot in June at JAXPORT in Jacksonville, Florida.

Yuit Communications

Media & Arts
A camera drone takes to the air during a Yuit video shoot in June at JAXPORT in Jacksonville, Florida.

Yuit Communications

Lights, Camera, Actionables
Digital video marketing evolves from novel to necessary
By Arie Henry
M

arketing brains know the “age of digital content” is now and has been going strong for a number of years. Digital content marketing has evolved from novel to necessary for startups and billion-dollar corporations alike. In fact, a common adage in the field is the phrase “content is king.” If that’s the case, video content is undoubtedly the supreme ruler of the land.

Cisco’s Visual Networking Index projects consumer video traffic to comprise 82 percent of all online traffic by 2021. Marketing tech company Unruly calculates that about 18 percent of internet users share videos on social networks at least once a week and that 61 percent of American Facebook users share video advertisements specifically.

Alaska’s marketers are leveraging the capabilities of digital platforms like Facebook, Instagram, YouTube, Snapchat, Hulu, and even their own companies’ websites to create more robust brand strategies through the use of targeted, compelling video placements. This business pursuit involves a balance of creative storytelling and technical savvy that distinguishes digital video marketing from its traditional media counterpart, the classic television advertisement.

Setting the Scene
Most marketing professionals tend to agree that even if traditional television spots are part of the overall marketing budget, digital platforms must be addressed as well. Earlier this year, Vox reported that in 2019 advertisers as a whole will spend approximately $20 billion more on digital advertising platforms like social media and Google than traditional mediums like television and radio. The increasing trend of cord-cutting (a trend that doesn’t seem to be dying anytime soon) only serves to further underscore the importance of digital platforms.

“Ten years ago, a company was progressive if it had a website and a Facebook page, and it posted [on Facebook] once a week. Now, if that’s all you have, you’re going to get left behind,” says Ingrid Klinkhart, partner and senior account strategist at Anchorage-based Yuit Communications. “You’ve got to consistently engage on a variety of platforms to stay relevant, and those depend on who your audience is and what type of service or product you’re promoting.”

Yuit Communications worked with First National Bank Alaska (FNBA) to create this video highlighting an FNBA customer. The video was leveraged via paid digital and social media display advertising, on YouTube, FNBA’s website, and its Facebook page.

Source: First National Bank Alaska YouTube channel | Production: Yuit Communications

An incentive to actively engage on social media is the amount of information a business can glean from its target audience. The proprietary analytics provided by each platform offer valuable insights on gender, age, and other characteristics of fans and followers—Facebook and Instagram can even reveal what time of day those fans are actively using the platforms. That goes a long way toward developing digital advertising tactics.
Results at the Touch of a ‘Play’ Button
By leveraging digital video platforms, identifying who engages with a brand (and how) becomes much clearer. A TV commercial can’t measure what someone does after seeing an ad—on the other hand, digital video campaigns placed on Facebook, for instance, yield a wealth of actionable data that more precisely gauges an ad’s effectiveness. Marketers can learn how much traffic is generated to a website, the age, gender, and location of whomever they’ve reached, even the campaign’s average cost per click.

“For digital marketers, ROI has always been a hot topic,” says Kerry Youngren, senior digital marketing strategist at MTA. “That is the case now more than ever. With the growth of online marketing platforms and all of the analytics you can get, people want to know, ‘How much money did I make off of that video?’”

And creative material can be changed at the drop of a hat. “The ability to be able to react quickly to your market, to your demographic, to be able to put a video out there and say ‘Oh, that didn’t work,’ and immediately launch the next one [is advantageous],” says Ryan Horn, marketing manager at Upper One Studios, a full service creative production company. “It’s no longer quarterly reports or annual reports that you build marketing strategies around. Now, it’s weekly reports or even daily reports that you can flex to.”

Cameras are becoming more of a commodity thanks to technology like smart phones. Video production is now feasible even within the smallest marketing budgets. “I think that the days of massive crews and extraordinarily expensive production are coming to an end as the tools are getting commoditized,” says Tyler Williams, owner of Mammoth Marketing in Fairbanks. “If you hop on YouTube, you can find single-man operations who can rival Hollywood videos because of their skill. I think it’s going to become more and more of a skill game of how to stand out.”

“Ten years ago, a company was progressive if it had a website and a Facebook page, and it posted [on Facebook] once a week. Now, if that’s all you have, you’re going to get left behind.”
Ingrid Klinkhart, Partner/Senior Account Strategist, Yuit Communications
Videos can address a broad spectrum of objectives, from transparent brand storytelling to product demonstrations. With multiple videos and multiple platforms, businesses can accomplish multiple objectives. For example, MTA employs a variety of online videos that highlight employment benefits, promote specific products and services, and document the company’s involvement in the Mat-Su community.

Not every business can outsource video production to a creative agency, but there are advantages to such a relationship. Upper One and MTA have forged a dynamic in which MTA’s in-house marketing team develops its objectives, identifies the right audiences, and has a comprehensive understanding of its brand identity. In turn, Upper One is tapped for the creative execution of MTA’s videos. According to the companies, the relationship allows both camps to invest more time and energy into their respective skill sets.

A long format video explains MTA’s corporate culture and why employees enjoy working for the company.

Source: MTA Solutions YouTube Channel | Production: Upper One Studios

MTA’s “Lag in real life” video is targeted toward online gamers.

Source: MTA Solutions YouTube Channel | Production: Upper One Studios

Another advantage of producing a high volume of videos is the ability to leverage A/B testing, a vital tool in precision marketing. Many platforms allow the ability to develop multiple ads that are similar but contain one or two changes. For instance, the same video can be tested between two different audiences, two different videos can be tested on the same audience, and so on. The amount of data gathered from A/B testing in turn dictates the next steps taken by a marketing team.
A Plot Twist
Not every story can be adequately told in thirty seconds to a minute. Longer format videos are popular in these cases, and plenty of digital platforms can accommodate. Then there are specific vehicles such as Snapchat and Instagram Stories, which allow specifically for only ten seconds of video. On one hand, creators are freed from time constraints. On the other, a more versatile, creative skill set is required to make the most out of the allotted time.

Digital video advertising isn’t as simple as uploading material that would otherwise have been used for a TV spot—marketers can’t command the attention of users in the same way. All it takes is a simple scroll for a video that misses the mark to be forgotten.

“It’s no longer quarterly reports or annual reports that you build marketing strategies around. Now, it’s weekly reports or even daily reports that you can flex to.”
Ryan Horn, Marketing Manager
Upper One Studios
“On Facebook and Instagram and most feed-based platforms you end up with what I like to call ‘flick-time,’ where you’re just going to scroll up once you get bored of that video,” says Williams. “So it’s this careful balance of having to explain what you’re trying to communicate as well as hook the viewer so they don’t go beyond your video quite so fast. That’s a really delicate dance and some people are better at it than others.”

The opportunity to increase the production rate of videos also comes with a caveat on creativity, he adds. “The tricky balance is when you do more [videos] faster, you lose the creativity because you have to execute, but I think there is a balance in there somewhere.”

Behind the Scenes
Advanced technology has made video production far more efficient. Studios have more material in their archives to use in the future thanks to software and hardware that allow for easy storage and the ability to find it much quicker and more efficiently than ever before.

Over years of shooting for clients, Channel Films has accumulated a massive amount of footage that not only had use for a specific project at the time of filming but also had use for another video a client needed later on—sometimes years later. “Overshooting” has become an added value because of how much content can be stored in archives.

“I’d say we have half a petabyte of data at this point,” says Bob Kaufman, co-founder and co-owner of Channel Films. “We’ve gotten to the point now where we can shoot whatever we want and know we can find that stuff. You wouldn’t have done that in the old days because there was just no way to manage or find that much footage. I would say the idea of accumulating a lot of footage is practical now, where it wasn’t as practical in the past.”

Emma Sheffer, creative director at Channel Films, adds that in order for archiving to be effective in future projects, video crews need to understand the contextual potential of their shots not be revisited “From a filmmaking standpoint, you [need to] know what is going to be useful and that it’s going to be good clips that could be used in the future—not just random, long takes.”

From a technical standpoint, she also notes the significant impact that technological changes have on video quality, given that a team’s shots may not be revisited for a year or even three years. So even if the shots are still great compositionally, things like resolution quality may cause the footage to be deemed out of date.

“Not all 4K is created equal,” she says. “We really have had to think about what the technology of the future is—what color spaces are the most useful and the most malleable, how we’re going to compress our footage to be useful five years from now—and that longevity is tricky. It takes a lot of tech-heads on our team to really make predictions. We’re always figuring out better systems to make this more streamlined and efficient and useful to our client.”

What Next?
The future of video marketing is in the execution and presentation of the material itself. Virtual reality, augmented reality, and interactive video are types of creative that—though thus far have not been leveraged in the majority of Alaska’s brand strategies as a whole—have been used by national and global brands to enhance engagement and consumer experience. The quick rate at which technology advances allows these types of ambitious projects to become feasible for companies of all sizes.
“On Facebook and Instagram and most feed-based platforms you end up with what I like to call ‘flick-time,’ where you’re just going to scroll up once you get bored of that video. So it’s this careful balance of having to explain what you’re trying to communicate as well as hook the viewer so they don’t go beyond your video quite so fast.”
Tyler Williams, Owner, Mammoth Marketing
But creativity remains the constant necessary element in the future of video marketing. The ability to not only tell a story but a story that instantly captivates an online viewer is a crucial “x-factor” in creating and producing a successful video.

“People like stories, and that’s why they love video,” muses Klinkhart. “Video creates an emotional connection with its audience like no other medium. Grab them at the beginning, in that first five seconds, and tell them why they should be interested in your brand. You can do that with video. You can grab at those heartstrings, you can make them laugh or make them cry.

“Everybody should be [using video]. I see the results and it works.”

Yuit Communications highlights Young Brothers (a Saltchuk transportation company based in Hawaii) and its services through “farm to table” storytelling.

Source: Young Brothers Hawaii YouTube channel | Production: Yuit Communications