ith about seventy-five years in business, Arctic Office Products has forged a long, rich history in Alaska. Yet, surprisingly, many people do not know that the Alaskan-owned and –operated business carries copiers. In fact, Arctic Office Products is Alaska’s largest private company that sells copiers, and it represents four of the country’s eight major copier manufacturers: Canon, Sharp, Toshiba, and HP.

Arctic Office Products also sells an array of other office machines to meet the needs of businesses large and small. Its product offerings range from enterprise HP printers, wide-format printers, and standard printers to digital white boards, postage equipment, binding equipment, laminators, shredders, calculators, and even high-end massage chairs. With locations in Anchorage, Fairbanks, and Kenai, Arctic Office Products serves customers statewide and services all of the products it sells. The company has an extensive parts inventory and sixteen technicians on staff to facilitate prompt repairs. “When a customer’s machine breaks, they can call for service and talk to someone who works here, not someone in India,” says Vice President Greg Martin. “We can show up—often within hours—with the part in hand and get you up and running.”

In addition to carrying a vast number of machines and parts,Arctic Office Products also maintains a furniture division, supported by a complete design and installation team. However, the company is also widely known for its award-winning supply division, which is one of the largest in the state. Customers can order everything they need online—including items for breakrooms—and receive same-day delivery if they order in the morning. “We pretty much carry everything an office needs to operate effectively,” Martin says.

Earlier this year, Arctic Office Products had the distinction of becoming one of the few HP premier dealers in the country. The company, which is Alaska’s first and foremost Canon dealer, also recently garnered a Canon Outstanding Dealer award. And as further testament to its expertise, Arctic Office Products is a certified technician training facility for Canon and Sharp copiers. Martin explains: “Our on-staff instructors often hold technician training classes. Upon successful class completion and testing, the technicians are factory-certified.”

While Arctic Office Products focuses on providing highly trained staff and high quality products, perhaps nothing is more vital to the business than delivering a positive experience for customers. The company’s 100 employees—many of whom are long-term staffers—concentrate on customer service. “We all have the same goal: taking care of the customer,” Martin says.

That attitude underscores a core value of Arctic Office Products, a home-grown business whose distinctive Anchorage location occupies the former site of Anchorage’s original sports arena, which has hosted countless old-time hockey games and rock and roll concerts. The company prides itself on being local, honest, and here for the long haul. Martin says, “We’re here because we want to be here, and this is where our focus is.”

For more information on about Arctic Office Products, call (907) 279-4359 or visit www.machines.arcticoffice.com.