tarting a franchise business is an appealing option for many entrepreneurs because it allows them to capitalize on the strengths of an established enterprise. Buying into a franchise offers the benefits of brand awareness, an existing customer base, and proven products and services—all of which enhance the chance of success. Plus, the franchisor that sells the license to the franchisee offers support in the form of training, materials, process flows, and branding to make it easier to get the business off the ground. Ultimately, operating a franchise in a popular category like a restaurant (McDonald’s or Subway), retail (Value Village or The UPS Store), real estate (Keller Williams), or wellness (Planet Fitness or Massage Envy) can generate more probable success and long-term returns for franchisees.
Not surprisingly, there is growing interest in franchise businesses, according to the International Franchise Association (IFA). The IFA’s 2023 Franchising Economic Outlook indicates that “franchise unit and job growth continues to outpace pre-pandemic levels, delivering jobs and business ownership opportunities across the United States.” Service-based industries and quick-service restaurants are expected to experience higher growth than other industries. The overall number of franchise establishments will increase by almost 15,000 units in 2023 (1.9 percent) to 805,000 units in the United States, the IFA report reveals.
Buying into a franchise can be daunting, however, and cost prohibitive. Start-up costs range from $20,000 to $1 million, depending on the brand and real estate requirements, according to the IFA. In addition to the initial fee, franchisees often must pay franchisors ongoing royalties—typically 4 to 12 percent—and sometimes a flat monthly fee.
Sometimes the potential franchisee does not have sufficient collateral for traditional financing, or FNBA has to underwrite more of a projected cash flow or business plan for the borrower, Donahue says. Consequently, the bank may partner with a third party like the SBA, Evergreen Business Capital, or one of the newest funding sources, the State Small Business Credit Initiative (SSBCI), administered by the Alaska Small Business Development Center (SBDC). The Alaska SSBCI uses approximately $60 million from the US Department of Treasury to finance incentives to help drive private-sector funding to Alaska’s small businesses. The program endeavors, in part, to stimulate investments in startups that have historically struggled to receive funding.
Wells Fargo has no specific business sector that it prefers to finance. Overall, the bank is “operator-focused” first and “brand-focused” second, according to Hunnings. “In short, we are the “bank of doing” that wants to help you start or grow your franchise business,” he says.
Wells Fargo’s SBA products can be an excellent solution for one- to ten-unit franchisees, but for larger owners there are more resources to support further growth. For example, its Restaurant Finance Group (RFG) specializes in financing solutions for multi-unit owners in the quick-service restaurant space. “Businesses can start with an SBA loan, then once they exceed capacity, are able to seamlessly transition to RFG without having to seek a new lending partner,” Hunnings explains.
Franchise businesses also have a unique positive attribute that makes them appealing to lenders: support from the franchisor. Breeden says, “What I like about franchise businesses is the franchise provides additional support in marketing, framework, and key performance indicators that the specific business can use to measure its success and profitability. In addition to all the systems and components that make the franchise successful, there’s coaching from other successful franchisees in other markets.”
Alternatively, if the loan is for a new hotel, FNBA may require a feasibility study to validate the borrower’s cash flow projections. “Borrowers will typically provide us a business plan with projections, and that’s great,” Donahue says. “Sometimes, we may want a third party to do a feasibility study to validate their projections. We may also request and consider construction plans, bids, tax statements, and other standard documentation.”
“Each application is unique, and it is my role to walk the borrower through every step from that very first conversation to closing the loan,” Hunnings says.
Every bank has its own credit policy that outlines specific lending criteria, and the SBA has eligibility and underwriting requirements for all lenders in its standard operating procedure (SOP). Both documents outline specific detailed eligibility requirements for loan applicants. But from a very high level, Wells Fargo is a common-sense driven lender, according to Hunnings. “We want to figure out a way to help, but obviously stay within our credit policy and SOP,” he says. “The key things we are looking for is good credit, a solid résumé showing business experience, and solid liquidity. There is certainly more involved, but these three factors are foundational for success.”
In addition to looking at tangible assets for collateral, lenders can also consider non-physical assets like patents, copyrights, good will, and trade secrets that could be liquidated in a worst-case scenario for loan repayment. “What surprises many borrowers—especially with the SBA and larger deals—is the SBA may take a lien against a borrower’s personal assets if they determine there is a collateral deficiency with available personal asset equity,” Donahue says. “Where it gets sticky is when you have multiple investors with different backgrounds as loan applicants. Then a determination is needed as to who pledges what for collateral to keep their participation fair and equitable. But as long as they are closely held entities and assets, that’s an easier conversation to have.”
Similarly, Breeden emphasizes the importance of assessing the franchise business. This includes confirming that the franchisee is approved by the franchisor before the loan is funded. It also involves exploring how other franchise locations are operating in different markets. However, every business has a niche and every area is different. That’s why Northrim relies on local experts to assist prospective franchisees. “We want to see that the business is set up for success,” Breeden says.
Although franchise financing encompasses slightly different underwriting requirements, lenders are well equipped and eager to help Alaskans explore these unique business opportunities. Hunnings urges interested parties to reach out to Wells Fargo without hesitation, saying, “The path to entrepreneurship starts by taking the very first step.”
Breeden has positive sentiments about the franchise business model. “I’m optimistic about any business that has this predefined framework and the chance of it being more successful than a business that doesn’t,” he says. “We’re excited to entertain any loan application for a potential franchisee.”
Donahue encourages aspiring franchise business owners to “bring First National into the conversation early for guidance on the most feasible funding path to help them prepare and expedite the application and approval process,” he says. “Being a locally owned and operated bank, I think we are in a unique position because we have a knowledgeable team of lending experts who understand the local economy and local businesses and have the flexibility to offer the right financing solution.”