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Contents
Features
Accountable Care in Alaska
Physician coalition builds coordination platform
Business for Sale
Navigating the intricacies when companies change owners
Authorial Ecosystem
Alaska publishers support local writers and readers
Accountable Care in Alaska
Physician coalition builds coordination platform
Business for Sale
Navigating the intricacies when companies change owners
Authorial Ecosystem
Alaska publishers support local writers and readers
Quick Reads
Kids Business Fair at The Workshop
Patricia Morales | Alaska Business
Kids Business Fair at The Workshop
Patricia Morales | Alaska Business
About The Cover
The setting is not, as might appear, a coral reef. Although Alaska does host deep-water coral gardens, Longbrake envisions a scene closer to shore. Specifically, the littoral caves of Southeast. Carved into limestone of the Prince of Wales Archipelago, caves above and below the waterline are troves of climate clues, ancient animals, and human history.
The artist sees a connection between those habitats and the modern-day business environment. “When I work on design projects in Alaska, they have a different context than working out of state,” she says. “Our environment is very different. You can get away with some things up here that you can’t anywhere else!”
From the Editor
orking at Alaska Business and being a parent have one major aspect in common: I learn something new every day. As one example, while I was still pregnant I thought six weeks of maternity leave would feel like a long time. It did not. As my previously scheduled maternity leave wound down, I knew that I needed more time before I was ready to return to the magazine and its daily, weekly, and monthly deadlines. Fortunately, I had two things working in my favor: my incredible editor Scott Rhode, who managed this publication in my absence with skill and finesse, and an ownership team that values me enough to recognize that it would be worthwhile to extend my time away if it meant I could return in a healthy, productive state of body and mind.
Of all the organizations I’ve worked for, I have never been employed at one that is so dedicated to ensuring its employees feel like people. So many companies advertise a policy of “putting people first” that the phrase is becoming cliché, but working in an environment where that really is true has been a great blessing in my professional life.
Volume 40, #7
Billie Martin
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he insurance market is changing rapidly in Alaska.
Chris Pobieglo has seen this change up-close. Pobieglo, president of Anchorage-based Business Insurance Associates (BIA), has been in the Alaska insurance market for more than twenty years. BIA provides a variety of coverages to businesses in the state and in the Lower 48. It’s one of the few locally owned insurance companies left in Anchorage.
Pobieglo remembers when Anchorage had approximately twenty other brokerages doing what BIA does. That was twenty years ago. “Today, it’s probably five, if that,” he says.
The relatively small insurance market of less than 800,000 Alaskans, coupled with inflation and worker shortages, pushed some companies to cut back on coverage, sell to larger corporations, or leave the state altogether.
ur Senior Consultant Team recently dedicated two days to conducting Strategic Planning, a crucial process that, like the plumber’s story, can easily be overlooked or neglected. Even highly engaged and motivated teams can make the mistake of setting aside their best practices or delaying strategic planning to accommodate client needs, despite understanding its importance.
“43% of HR leaders report not having a future of work – strategy. Considering most work strategies were likely turned upside during the pandemic, this should not come as a shock. Still, to stay ahead of the game, think about what the future will look like for your company.” -Forbes Advisor, 5/17/23
here’s no such thing as bad weather, only bad clothing. The Norwegian adage is wise advice for Alaskans too. Workers at the Prudhoe Bay oil fields 250 miles north of the Arctic Circle have learned through experience how true the saying is.
Equipped with their employer’s list of required gear, new hires boarding a plane in Anchorage for their hitch on the North Slope may be barred from travel without packing the proper warm clothing and footwear.
“You have to have your standard Arctic gear to fly north during certain times of the season, otherwise they may not let you board,” says Brian Anderson, former oil rig worker for Anchorage-based Delta Constructors and now responsible for gear procurement.
pple co-founder Steve Jobs may have had it right when he said, “Do not try to do everything. Do one thing well.” For some Alaska business owners, narrowing the focus is the key to success. This is particularly evident in the building trades. Specialty contractors do just that: focus on one specialty. Their mastery of a single hyper-specific field makes them the go-to experts for very precise needs.
Anchorage, AK 99507
www.materialflow.com
ardiology keeps the lights on at Dr. Gene Quinn’s office, yet the director of quality and population health for Alaska Heart and Vascular Institute (AHVI) has more ambitious goals.
“My work since residency has really focused on how we build health systems that do a good job, that provide quality of care,” Quinn says. “How do you organize a system of care that does what’s right for the patient? How do we make the right thing, the easiest thing to do?”
shes to ashes, dust to dust… tends to expend a lot of energy and chemicals when disposing of the deceased. Rachel Bernhardt has other ideas. The founder and owner of Flameless Cremation Services—an Anchorage business that bids beloved pets a final farewell with a mixture of potash and water—hopes to bring additional environmentally friendly burial options to the community.
“I worked with organ and tissue donation programs for many years, which taught me a lot about the intersection of healthcare and death care,” says Bernhardt. “That led to conversations with people about their feelings about death. It seemed like no one was particularly satisfied with the current burial and cremation processes. Although there is an illusion of choice, there really aren’t many choices currently available.”
Mammography
on Location
- Use your benefits. Most insurance covers screening mammograms.
- Yearly mammograms save lives by detecting cancer earlier when it’s easier to treat.
- No doctor referral is needed to schedule a screening mammogram.
- There is no cost to bring mobile mammography to your location.
- Quick 20-minute appointment on-site saves productivity and travel time.
- Same equipment and high-quality scan our patients get at Providence Imaging Center in the convenience of your location.
- Financial assistance is available for mammograms.
But similar to previous years, we’re not the only ones looking for information. To discover the Best of Alaska Business, we ask readers a simple question: which business is best? Readers sometimes seek answers in return.
Our recent nomination for Best Snow Removal in Anchorage is a testament to our commitment to quality and reliability.
Whether we’re clearing snow or paving parking lots or driveways in the summer, our dependable service ensures your business runs smoothly year-round.
The Meeting:
Sept. 29 – Oct. 1, 2024
Marriott Anchorage Downtown
300 – 400 Delegates
Estimated Economic Impact:
$443,531
Setting their sights on a healthier future for Native Hawaiian and Pacific Islanders, the National Association of Pasifika Organizations will hold its 2024 Pacific Health Gathering in Anchorage. Tafilisaunoa Toleafoa, Executive Director, and the team at the Pacific Community of Alaska see this gathering as an opportunity to showcase Anchorage and highlight the thriving Pasifika community living in Alaska. The Pacific Health Gathering will attract attendees from across the nation, and cover a wide range of topics, all aimed at improving the well-being of Native Hawaiian and Pacific Islander communities.
Meeting Champions (left to right):
Mavis Boone: PCA Director of Programs
Tafilisaunoa Toleafoa: PCA Executive Director
Lorna-Lei Sua’ava: PCA Family Resource Navigator
Tracy Toefo’i: PCA Family Resource Navigator
The Meeting:
Pacific Health Gathering
Sept. 29 – Oct. 1, 2024
Marriott Anchorage Downtown
300 – 400 Delegates
Estimated Economic Impact:
$443,531
Setting their sights on a healthier future for Native Hawaiian and Pacific Islanders, the National Association of Pasifika Organizations will hold its 2024 Pacific Health Gathering in Anchorage. Tafilisaunoa Toleafoa, Executive Director, and the team at the Pacific Community of Alaska see this gathering as an opportunity to showcase Anchorage and highlight the thriving Pasifika community living in Alaska. The Pacific Health Gathering will attract attendees from across the nation, and cover a wide range of topics, all aimed at improving the well-being of Native Hawaiian and Pacific Islander communities.
Meeting Champions (left to right):
Mavis Boone: PCA Director of Programs
Tafilisaunoa Toleafoa: PCA Executive Director
Lorna-Lei Sua’ava: PCA Family Resource Navigator
Tracy Toefo’i: PCA Family Resource Navigator
Are you a member of an association?
Contact Visit Anchorage to bring your group to town:
meetings@anchorage.net | 907.276.4118
nique among our Best of Alaska Business categories, the Best Corporate Citizens are unranked and selected both through reader feedback and the editorial team’s knowledge of how these companies support the communities in which they operate. In addition to the three winners below, presented here in no particular order, every company nominated by one of our readers is also listed. In large and small communities across the state, our readers have taken notice that these businesses are in it for more than just the bottom line.
GCI donates $2 million annually in cash, services, products, scholarships, and grants to more than 150 Alaska nonprofits, including $100,000 earmarked for suicide prevention programs each year. According to one reader, “They deal with the most communities on the daily, by far, and work hard to represent all Alaskans,” and another states: “[GCI] really works with local folk and government and tribes to ensure their needs are always considered.”
In Southeast, another underwater wonder: coastal caves where Ice Age people may have lived. An expedition last summer scanned the area to identify archaeological sites, and this research inspired artist Emily Longbrake’s design of this month’s cover.
Mixing science with whimsy, Longbrake also patterned her design after illustrator Ed Emberley’s Caldecott Medal-winning works and the Where’s Waldo series by Martin Hanford. Packed with detail, such images dare viewers to scrutinize every square inch. In that vein, Longbrake populated a private fantasy world, or “paracosm” as she calls it, with puckish, offbeat examples of the Best of Alaska Business at work.
very year, Alaskans nominate businesses as the best among their ranks, and a handful of those have consistently made the cut.
Among the standouts are Moose’s Tooth, celebrated as the Best Pizzeria; 49th State Brewing, renowned as the Best Brewery; Kaladi Brothers Coffee, honored as the Best Coffee Spot; and First National Bank Alaska, acclaimed as the Best Place to Work (250+ Employees).
These Best of Alaska Business (BOAB) dynasties set the standard for excellence in their fields, earning loyalty and admiration from customers and employees alike through staff development, community involvement, and exceptional customer service.
t’s not easy to start a new business, and it’s even more difficult to make a big impression in the first year. Yet three Alaska companies—Aurora Security, Glow Events AK, and Peak Integrated Contracting—have impressed clients enough that they’ve been named the Best Startups in Alaska Business magazine’s Best of Alaska Business awards.
“Working for that size of corporate entity, there’s really no loyalty, which makes sense as it is a for-profit business,” Lance Lacey says. “But for me to continue to grow to the regional vice-president level, it required me to leave Alaska, and I wasn’t willing to sacrifice time with my kids for professional growth. They’re here, so I’m here.”
words were flying off the table before the Kids Business Fair officially opened. Demand clearly outstripped supply, but rather than adjust the $3 price and possibly discourage further sales, the vendor ramped up production to fill back-ordered purchases. And his grandfather helped.
Breck’s Swords was one of two dozen or so merchants set up at The Workshop, a nonprofit community space in South Anchorage. As the only seller of handmade toys, young Breck cornered the market. He and his papa cranked out cardboard cutlasses wrapped in gray tape. Breck found the sword design online after rejecting his first idea for making and selling rubber band-powered toothpick shooters. Even the youngest entrepreneurs must be conscious of product liability.
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50 Years of Excellence
chieving a fifty-year corporate anniversary “feels great” to Brad Osborne, president of NANA Management Services (NMS). But it also evokes feelings of gratitude for all the customers who have helped make Anchorage-based NMS a premier provider of support services throughout Alaska and North America. “We appreciate the long-term relationships that we have developed over the years,” Osborne says. “We want to say, ‘Thank you for working with us.’ We see it as a relationship that goes both ways, and we really do value that.”
This year’s golden anniversary also reminds Osborne of the dedication of NMS’ more than 2,000 employees—some of whom have been with the company for three decades. To celebrate its fiftieth year in business, NMS has planned a series of events to express its gratitude to clients and staff. For instance, the company is treating a number of customers to fishing trips in Homer this summer.
n the olden days, when anybody needed to buy a product or find a service, they turned to the Yellow Pages. From accountants to yard services and everything in between, the original business directory had it all, neatly categorized.
The Yellow Pages still exist, of course, even as mobile business directories have proliferated online. Some, like the State of Alaska’s Made in Alaska directory or the Alaska Small Business Development Center’s (SBDC) BuyAlaska Program, are broad, with Alaskan-owned being the primary qualification for inclusion. Other directories focus on a niche like Alaskan-grown produce, Indigenous art, or travel, while Alaska Native corporations have created directories specifically for shareholder-owned businesses.
n April, the Matanuska-Susitna Borough Assembly repealed a business license requirement. The Mat-Su began requiring business licenses in 1995 when the borough sought to make up for lost revenues after having difficulty collecting personal property tax on airplanes, trailers, and snowmachines. For the past twenty-nine years, borough businesses paid $100 for a license that they renewed every two years.
“Since that time, people would go online and complete the paperwork to print this business license,” says Borough Mayor Edna DeVries. “It wasn’t a hands-on process that required people to come into the office. But looking into the issue, we found that we had not been using any of that information for economic development.”
The license fee brought in about $500,000 for the borough each year, or less than 1 percent of its budget. About $90,000 covered part of the wages and benefits for multiple staffers to administer the program, mainly by comparing records against state and city licenses.
usinesses buy and sell goods and services all the time. Occasionally the company itself is on the table. An owner might be liquidating the enterprise, handing it over to a new generation, or expanding through an acquisition—or an entrepreneur is ready to enter the game by purchasing an established operation. An array of professionals are available to help ensure a smooth exchange and a fair deal for both sides.
A good place to start is the Alaska Small Business Development Center (SBDC). “We have business expertise, numerous resources, and access to a network of professionals to refer clients to for help with legal, financial, and other issues,” says Carlos Machuca, director of the Alaska SBDC Anchorage office.
laska is a place of stories. White Fang by Jack London. Fire and Ice by Dana Stabenow. Ordinary Wolves by Seth Kantner. Blonde Indian by Ernestine Hayes. The Raven’s Gift by Don Rearden. The Snow Child by Eowyn Ivey. Into Great Silence by Eva Saulitis. Second Nature by Chaun Ballard. Thousands more titles exist.
“Alaskan authors share a literary genealogy,” says Sandra Kleven, who runs Cirque Press. She invests in book-length, consequential literature written by Alaskans, as do Nate Bauer and Jeremy Pataky, who also acquire books for local publishers—the University of Alaska (UA) Press and Porphyry Press, respectively. Peggy Shumaker edits the Alaska Literary Series, published by UA Press, and is the founding editor of Boreal Books, an imprint of Red Hen Press. To Kleven’s point, these four people along with many other Alaskans form a literary family.
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Underwater
World
threshold of adventure
ust below the view of Alaska’s amazing landscape is an entirely different world. The state’s seascape offers stunning sights—and local dive and scuba shops are thriving because of them.
“When people think of Alaska, they think of wolves and moose and caribou, but Alaska is not just limited to terrestrial animals,” says Kristopher Baumann, service manager and instructor at Dive Alaska in Anchorage. “You never know what you’re going to see underwater. There are interesting and plain weird creatures out there, and they give you a much greater appreciation for Alaska. You see things that most people rarely get to see.”
“We have tons of diverse marine life, including big critters like whales, sea lions, and seals, as well as small critters that you wouldn’t see in the tropics or anywhere else,” agrees Kate Sample of Test the Waters Dive Shop, six miles south of Fairbanks. “We had an instructor from Hawai’i take students out on a boat in Valdez, and he came back stunned, saying, ‘So this is why people dive in Alaska!’”
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Northbound 800.426.0074 | Southbound 800.234.8683
e took off from Anchorage and turned south, climbing to cross the inlet, my dad at the controls of our Cessna.
The engine started sputtering.
We were a thousand feet above open water water in a single-engine plane.
I was scared.
Thoughts flashed through my mind. Had I told my mom I love her? What would it feel like to land in water? Did I have clean underwear on?
My dad, though, was calm and collected. He checked gauges, flipped switches, and pulled controls. The engine smoothed out, and we continued our flight.
Disaster averted.
My dad flew the plane all the time. He knew the engine and how it ran. Even when it stumbled, he knew it could continue producing power. He knew how much throttle he could add. He knew what the engine was capable of because he ran it regularly.
aximizing your marketing impact with limited resources doesn’t have to equate to compromising your message’s potency.
According to insights from HubSpot Marketing, leveraging banner ads is one of the most efficient strategies for focusing on your desired audience while optimizing brand visibility and revenue. Alaska Business provides two distinct avenues for digital banner ad placement.
Our weekly MONITOR e-newsletter is a prime space for showcasing your message through banner ads or sponsored content. It seamlessly weaves your brand narrative into current events and reaches more than 5,000 subscribers per week through the newsletter. Impressively, the MONITOR boasts an open rate of 44%, surpassing the industry standard of 17-28% reported by Mailmunch for 2023.
Alaska Trends
ccording to the US Small Business Administration (SBA) definition of, well, its chief concern, a business counts as “small” if it employs fewer than 500 people. Up to 499 workers on the payroll, still small. Same category as an owner-operator sole proprietorship with, on paper, zero employees.
By the SBA definition, 99.1 percent of all businesses in Alaska are small. That leaves about 650 that employ 500 or more people and are, therefore, not small.
Alaska Business magazine’s Corporate 100, which ranks the state’s largest private-sector employers, included 42 small businesses with fewer than 500 worldwide employees in the April 2024 edition. An attentive reader might ask, “How can small businesses rank among the largest in Alaska when there are 650 non-small businesses to cram into the Corporate 100?”
I have about fifteen. The Complete Stories by Clarice Lispector… Another Roadside Attraction by Tom Robbins… Infinite Jest by David Foster Wallace, which I reread every ten years.
What charity or cause are you passionate about?
Alaska Dive Search Rescue and Recovery Team… I also donated my kidney in August 2023, so I’m a big fan of Donate Life.
What’s the first thing you do when you get home after a long day at work?
Feed everybody… Dog, cat, chickens, my daughter, and my husband. Probably in that order of hunger urgency.
What vacation spot is on your bucket list?
Antarctica.
If you could domesticate a wild animal, what animal would it be?
A walrus. They have this mysterious life underwater that we don’t know much about. They love to hang out on the beach with their friends and get sunburned; they love to eat fresh seafood… I think we would get along great.
I have about fifteen. The Complete Stories by Clarice Lispector… Another Roadside Attraction by Tom Robbins… Infinite Jest by David Foster Wallace, which I reread every ten years.
What charity or cause are you passionate about?
Alaska Dive Search Rescue and Recovery Team… I also donated my kidney in August 2023, so I’m a big fan of Donate Life.
What’s the first thing you do when you get home after a long day at work?
Feed everybody… Dog, cat, chickens, my daughter, and my husband. Probably in that order of hunger urgency.
What vacation spot is on your bucket list?
Antarctica.
If you could domesticate a wild animal, what animal would it be?
A walrus. They have this mysterious life underwater that we don’t know much about. They love to hang out on the beach with their friends and get sunburned; they love to eat fresh seafood… I think we would get along great.
Off the Cuff
he owner and “dream executive” of Emily Longbrake Art & Design flits among thirty different hobbies. One moment, she might be gardening; the next, planning a scuba diving trip. She also turned one hobby into a job.
“Sometimes I get to color or draw all day,” like a little kid’s fondest wish, Emily Longbrake says.
While growing up in Alaska, “If somebody wanted a poster for school, I would be the one making it,” she recalls. Longbrake then worked at a farm, a lighthouse, a bookstore, a gym, and other places, “all of which I ruled out as good jobs for me.”
Because her father was self-employed, she says, “He planted the seed that I could run my own business one day.”
- 49th State Brewing Company - Northern Hospitality
- Airport Equipment Rentals
- Alaska Air Cargo - Alaska Airlines
- Alaska Dreams Inc
- Alaska Pacific University
- Altman, Rogers & Co.
- Anchorage Convention Centers
- Anchorage Convention Centers
- ASRC Construction
- ASRC Energy
- Bernie's Pharmacy
- Birch Horton Bittner & Cherot
- Calista Corporation
- Chugach Alaska Corporation
- Coffman Engineers
- Color Art Printing, Inc.
- ConocoPhillips Alaska
- Conrad-Houston Insurance Agency
- Construction Machinery Industrial
- Cook Inlet Tug & Barge Inc
- Copper Whale Inn
- Cornerstone General Contractors
- Cowork by RSD
- Craig Taylor Equipment
- Credit Union 1
- Denali Commercial
- Equipment Source, Inc
- Fairbanks Economic Development Corporation/Alaska Defense Forum
- First National Bank Alaska
- Fred Meyer Jewelers
- GCI
- GCI
- Global Credit Union
- Great Originals Inc
- Hotel Captain Cook
- Landye Bennett Blumstein LLP
- LifeMed Alaska
- Lynden
- Material Flow & Conveyor Systems, Inc.
- Michael's Jewelers
- NMS
- North Star Behavioral Health System
- Northern Air Cargo
- Northrim Bank
- Oxford Assaying & Refining Inc
- Parker, Smith & Feek
- PeopleAK
- PeopleAK
- Personnel Plus Employment Agency
- PIP Marketing Signs Print
- Providence Alaska
- Providence Imaging Center
- Ray's Place
- Signature Land Services
- Sourdough Express, Inc.
- Stellar Designs Inc
- Subway of Alaska
- T. Rowe Price
- TDL Staffing
- The Plans Room
- Tongass Federal Credit Union
- TOTE Maritime Alaska LLC
- Tutka, LLC
- Udelhoven Oilfield System Services, Inc
- United Way of Anchorage
- University of Alaska Office of Public Affairs
- VCA Alaska Pet Care
- Visit Anchorage
- Watterson Construction
- Yukon Equipment Inc
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Max Dig Depth: 21 ft 4 in
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907.522.6466
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907.456.2000
Kenai
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907.895.9898
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