TELECOM & Tech
GCI
AU-Aleutians Fiber Project
GCI brings the gold standard of internet connectivity to Unalaska
By Tracy Barbour
W

ith the recent advent of fiber optic connectivity in Unalaska, GCI customers in the remote Aleutian town have unprecedented access to ultra-fast internet—and virtually the world. GCI’s customers in Unalaska are experiencing all the benefits fiber has to offer, says Rural Affairs Director Jenifer Nelson. “We launched 2-gig residential internet service in December 2022, but didn’t stop there,” she says. “Just a few months after the service launched in the community, we upped the speeds of our top-tier consumer internet plan to 2.5 gigs in all our fiber-served markets, including Unalaska,” she says.

GCI crews in Unalaska deploy fiber optic cable through the conduit that was installed throughout the community last fall.

GCI

UAA Associate Professor Dan Anteau conducts a training workshop on theatrical lighting at the Anchorage Center for the Performing Arts’ Atwood Concert Hall.
But it’s not just Unalaska’s internet plans that have been taken to the next level. GCI now offers unlimited wireless service in the community as well. “That means GCI customers in Unalaska also have access to our GCI+ plans, which bundle the two services together, making connectivity more affordable than ever before,” Nelson says.

GCI is essentially offering its full suite of high-speed internet and wireless plans through the company’s flagship GCI+ product in Unalaska. The availability of these plans in the remote Aleutian community means that residents now have access to urban-level connectivity and urban-level prices. “GCI+ combines Alaska’s fastest internet and unlimited mobile service with plans starting at just $99.99 per month,” the company stated in a May press release. “Upgrades for speed and unlimited usage are available at three additional levels.”

“I think the community is very happy with having options and having more affordable internet… We love it.”
Katherine McGlashan, Executive Director, Unalaska Visitors Bureau
Jenifer Nelson of GCI
Jenifer Nelson
GCI
The westward extension of GCI’s broadband service is possible because of the company’s Alaska United (AU) Aleutians Fiber Project. The ambitious project aims to close the digital divide by bringing 2.5 gigabit residential internet speeds to some of the most isolated communities in the country. The project will deliver 2,500 Mbps internet speeds and affordable, unlimited data plans to a dozen Aleutian, Alaska Peninsula, and Kodiak Island communities.

The AU-Aleutians Fiber Project, which has been in the making for several years, has two main components: a subsea fiber optic system and onshore network improvements. Last July, GCI began the process of running approximately 800 miles of subsea optic fiber from Kodiak along the south side of the Alaska Peninsula and the Aleutian Islands to Unalaska. By last fall, the fiber optic backbone was in place and ready for communities to begin connecting to the new network.

GCI is using a two-phased approach to provide broadband internet service for local businesses and residential customers in the region. The first phase of AU-Aleutians involves connecting six communities—Unalaska, Akutan, Sand Point, King Cove, Chignik Bay, and Larsen Bay—to GCI’s fiber optic cable. When complete, the project will deliver super-fast broadband service to the approximately 7,000 Alaskans living in these communities.
Transformative Impact
Nelson expects the launch of high-speed internet to have a profound impact on Unalaska and its 4,400 or so year-round residents. “Before fiber optic service was available in Unalaska, the fastest available internet plan offered 10 Mbps download and 2 Mbps upload speeds,” Nelson says. “Now that fiber is available, it’s a night-and-day difference. GCI customers in Unalaska today have access to 2.5 gig residential internet speeds—that’s 250 times faster than what was previously available.”

Fiber is generally considered to be the gold standard for broadband connectivity; it provides the fastest broadband internet speeds with the greatest capacity.

“Now that fiber is available, it’s a night-and-day difference. GCI customers in Unalaska today have access to 2.5 gig residential internet speeds—that’s 250 times faster than what was previously available.”
Jenifer Nelson, Rural Affairs Director, GCI
Mike Bertsch of GCI
Mike Bertsch
GCI
So it’s not surprising there has been a significant amount of excitement in Unalaska. GCI’s customers are “loving” the new residential 2.5 gig internet speeds, Nelson says. “And to not only have access to lightning-fast internet speeds but also unlimited data, an improved wireless experience, and the same consumer plans and pricing as our customers in urban areas is a total game-changer for the community,” she says.

Katherine McGlashan, executive director of the Unalaska Visitors Bureau, agrees. Getting GCI’s high-speed internet service installed in April has had a major impact on her organization. Now the local visitors bureau—which has an office in the Safeway Plaza and three employees—can conduct business much more effectively. For instance, staff can complete Zoom meetings without their faces freezing, download photos in seconds instead of minutes, and transmit vital information to cruise ships more efficiently. “We chose GCI because of the reliability and the speed… We’re really happy with it and haven’t run into any issues,” McGlashan says.

GCI’s lower pricing was also a key deciding factor for the Unalaska Visitors Bureau. Its former internet service was not only slower and spotty, but it was significantly more expensive. The monthly bill often exceeded $500, with one month reaching $1,000. “We pay about $250 now,” McGlashan says. “I’m very happy that GCI’s internet is up and running.”

The availability of fiber optic connectivity in the Aleutian region will also be transformative for GCI’s residential customers. Residents will not only be able to use streaming services, play online games, use home e-learning platforms, and do other activities online that people in urban areas have long taken for granted, but Nelson notes that they are also going to be able to bring themselves, their culture, their experiences, and their economies to the rest of the world. “What’s more is that through the Affordable Connectivity Program [ACP], qualifying Alaskans will have access to GCI’s base-level plan, which is more than twenty-five times faster than the old satellite-based plan, at no cost to themselves,” she says.

The ACP is an important Federal Communications Commission benefit program that helps ensure households can afford the broadband they need for work, school, healthcare, and other purposes. The program provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying tribal lands. Under the ACP, the entire state of Alaska falls under the provisions for “qualifying tribal lands.” In addition, all households that are eligible for the program can receive a one-time discount of up to $100 to purchase a laptop, tablet, or desktop computer from participating providers.

Links to the Chain
Now that fiber optic internet service has been activated in Unalaska, the Alaska Peninsula communities of King Cove and Sand Point are next in line to get connected. As with Unalaska, fiber is destined to have a life-changing impact on the residents and industries of King Cove and Sand Point. King Cove, with a total area of 30 square miles, has about 850 residents. The city’s economy depends heavily on the year-round commercial fishing and seafood processing industries. King Cove is home to Peter Pan Seafood’s largest processing facility, where up to 500 non-residents are brought up to work as needed.

Sand Point has about 900 year-round residents and occupies less than 10 square miles, yet the community is home to the largest fleet of commercial fishing vessels in the Aleutian region. Trident Seafoods and Peter Pan Seafood have operations in Sand Point, causing the population to instantly multiply in the summer during the salmon fishing season. The impending installation of high-speed internet in Sand Point will significantly enhance living and working conditions for residents as well as non-residents.

Currently, GCI’s installation crews are on the ground in King Cove and Sand Point, where they have made significant progress, says GCI Project Manager Mike Bertsch. The crews have been busy digging trenches, deploying tens of thousands of feet of conduit that will house and protect the local fiber network, and connecting homes and businesses to the new infrastructure. As of June, according to Bertsch, “We’re nearly finished deploying conduit and will soon be pulling the fiber through that conduit and will be dropping fiber directly to buildings throughout both communities. We expect to launch fiber optic service in King Cove and Sand Point by the end of 2023.”

To support the installation efforts, GCI is working to prepare residents of each community for the launch of 2.5 gig internet in their area. For instance, the company is encouraging interested parties to sign up when fiber is being installed in their location rather than waiting to request it later. Application forms for King Cove and Sand Point residents state: “Completing this form does NOT commit residents to GCI service but does ensure that the necessary equipment is in place should a resident choose to become a GCI customer in the future. Local residents who decide to become GCI customers after the crews leave may face significant wait-times before installation crews and specialized equipment return to the community.”

Once GCI’s crews are finished in Sand Point and King Cove, they will continue to the next set of AU-Aleutians communities and begin the groundwork soon after.

The cable-laying ship C.S. IT Intrepid helped deploy the 800-plus miles of subsea fiber from Unalaska, up the Aleutian Islands, along the south side of the Alaska Peninsula, and over to Kodiak Island, where it was connected into GCI’s existing fiber optic network last year. The process to bring the fiber ashore from the ship to landing stations required divers, smaller vessels, and heavy equipment working on shore.
The cable-laying ship C.S. IT Intrepid helped deploy the 800-plus miles of subsea fiber from Unalaska, up the Aleutian Islands, along the south side of the Alaska Peninsula, and over to Kodiak Island, where it was connected into GCI’s existing fiber optic network last year. The process to bring the fiber ashore from the ship to landing stations required divers, smaller vessels, and heavy equipment working on shore.

GCI

String That Tells a Story
The second phase of the AU-Aleutians Fiber Project will extend fiber optic connectivity to six more communities: Chignik Lagoon, Chignik Lake, Cold Bay, False Pass, Ouzinkie, and Port Lions. These locations have populations ranging from 170 to just 35. The funds to support connecting these areas will come from a $29.3 million federal grant awarded to Native Village of Port Lions, in partnership with GCI, from the National Telecommunications and Information Administration. The project award was the result of a successful collaboration among local agencies, businesses, tribal organizations, and leaders from across the region.

Exactly when this stage of the AU-Aleutians Fiber Project will commence has yet to be determined. “We don’t have a timeline on Phase II yet, but our teams are working to connect all AU-Aleutians Fiber Project communities as quickly and efficiently as possible,” Bertsch says.

“We want to deliver transformational change and are committed to closing the digital divide in the state we call home.”
Jenifer Nelson, Rural Affairs Director, GCI
Beyond Phase II of the AU-Aleutians Fiber Project, GCI is seeking ways to enhance its fiber-optic network in other regions. For the Yukon-Kuskokwim Delta, the company is pursuing an endeavor of similar scale to AU-Aleutians, in terms of dollar value: the Airraq fiber network.

“We’re always looking for ways to extend our fiber optic network to more Alaska communities when feasible, and we’ll continue to keep an eye out for those opportunities in the Aleutians,” Nelson says. “Aside from network expansion, we’re very excited that those communities that will be connected through the Aleutians Fiber Project will also benefit from GCI’s commitment to reaching 5 gig and 10 gig residential internet speeds in the coming years.”

These aren’t just incremental improvements, Nelson adds. “We want to deliver transformational change and are committed to closing the digital divide in the state we call home,” she says. “Approximately 80 percent of Alaskans currently have access to 2.5 gig residential internet speeds—some of the fastest in the nation—through GCI’s fiber-optic network. And that number will continue to grow as the AU-Aleutians Fiber Project and the Airraq network, which will deliver fiber-optic connectivity to ten Western Alaska communities in the coming years, are complete.”