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eople really want to look for a place that they can feel like it’s their home,” says Wasilla dentist Tyler Mann. “People want a personal connection to where they go, so we try to be part of the community and participate in community events. We don’t want to lose that connection.”
To keep the connection with his patients, Mann Family Dental had to expand last fall, keeping pace with the community’s growth. The population increase in the Matanuska-Susitna Borough has brought an increased need for all services, particularly healthcare. For decades, Mat-Su residents seeking medical care had two options: wait to get an appointment with one of the few providers close to home or make the trek to Anchorage, neither of which were always practical. But the Mat-Su’s growing population has allowed the number, type, and availability of service providers to begin catching up with demand.
“You sort of hit critical mass where people are going to want to get their healthcare services where they live,” says Joshua Arvidson, COO of Alaska Behavioral Health, which opened a clinic in Wasilla in April. “I think that’s an evolution in the community—and really a great thing, to have services accessible here. And that can happen now because there’s enough of a population.”
The Alaska Department of Labor and Workforce Development’s (DOLWD) 2016 “Alaska Economic Trends” report showed that the Mat-Su Borough’s population increased by 54 percent between 2000 and 2013. The US Census Bureau reports a 20 percent increase from 2010 to 2020. The 2022 “Alaska Economic Trends” estimated that as of July 1, 2021, the Mat-Su population was 108,805.

Mann Family Dental

“We’re trying to be where the people need us to be to give them care that’s easy and accessible,” says Cyndi Cielsak, clinic manager for Providence ExpressCare, which opened its Wasilla clinic in 2021. “Being where they need us to be rather than us trying to define all the rules.”
Cielsak says offering care in the Mat-Su is a matter of meeting patients where they are. More healthcare providers closer to home also means providers can build stronger connections within the community and become more invested in their patients’ lives, which improves care overall.
“Episodic care is the little episodes of care that you need to get dealt with that are very, very low acuity,” Cielsak explains. “That could be an ear infection, pink eye, a cold or fever, or maybe you have a rash or some minor irritation.”
Access to primary care services, especially same-day care, is difficult across Alaska, so the ExpressCare Clinic’s goal is to provide that access.
“Primary care is tough, and it’s especially tough if you need same-day or urgent care,” Cielsak says. “It can be something small, but if you need it today, it’s even more difficult, so that’s why we decided to expand our services to the Mat-Su area.”

Alaska Behavioral Health
The ExpressCare clinic is staffed by a two-person team—one provider and one assistant—or patients can choose to connect with its network of virtual providers. Appointments are scheduled for 20 minutes and can be booked online. Walk-in appointments are available, but because patients will be seen at the next available time slot, Cielsak recommends scheduling an appointment online and waiting at home rather than in the clinic’s lobby.
“We like to have you in and out, registered in the door and then leaving within 20 minutes,” Cielsak says. “You can get it done on the way to work, get your prescription filled, and pick it up on your way home.”
The Pacific Health Coalition represents forty-five participating health plans across the Pacific Northwest and offers cost-effective alternatives to office visits through health centers. In Alaska, that care is provided through the Coalition Health Center (CHC), which has clinics in Anchorage, Fairbanks, and, as of July 2022, the Mat-Su.
“We are thrilled to bring our services to our many clients in Mat-Su, something we have hoped to do for quite some time,” says Amanda Johnson, CEO of Beacon OHSS, which operates the CHC. “As our clients and partners have grown along with us, it was important for Beacon to continue to offer a convenient and quality option for services close to home.”
Like its Anchorage and Fairbanks counterparts, the Mat-Su clinic on Bogard Road provides primary and preventive care and chronic and acute illness prevention and management, as well as prescriptions, X-rays, and laboratory services. CHC services are available to coalition plan members and their dependents on an appointment and walk-in basis.

Beacon OHSS

“It’s something we’ve been working towards for a very long time,” Arvidson says. “We’ve wanted to bring our care to our existing Mat-Su client population for quite some time and also respond to the needs for mental health services. We have families and individuals that drive in [to Anchorage] from the Valley, and that’s just really not realistic.”
The Wasilla clinic, Alaska Behavioral Health’s third in Alaska (it also operates clinics in Anchorage and Fairbanks), is a federally designated certified community behavioral health clinic, or CCBHC, Arvidson explains. CCBHCs operate under standards imposed by the Substance Abuse and Mental Health Services Administration, which focus on providing access to care and offering a full continuum of services centered around evidence-based practices and treatments.
The Wasilla clinic’s services are similar to those offered at Alaska Behavioral Health’s Anchorage and Fairbanks clinics, with slight variations to accommodate the community’s specific needs, Arvidson says. In the Mat-Su, the biggest identified need is for children’s mental health services.

Providence Alaska Medical Center
Roughly half of the services provided at Alaska Behavioral Health’s Wasilla clinic focus on children, Arvidson says, though it continues to serve the whole life span. Most of Alaska Behavioral Health’s services are focused on therapy, “and we do that because that’s what the evidence says is the best frontline intervention for mental health challenges,” he says. The clinic also offers integrated medical care, an on-site psychiatrist, and primary care for adults.
Having mental health services in the community means better access to services and increased opportunities for community outreach, which means better care overall.
“It allows us to build relationships with schools and the local physicians’ clinics and other things that are really beneficial to patients,” Arvidson says. “It’s not just more connections; it’s better care because it’s in your community.”
Located within True North Recovery’s Day One Center, Dylan’s Place offers same-day access and provides people dealing with substance misuse a safe, supervised place to go through withdrawal. In addition to the detox facility, patients have access to crisis services, treatment assessments, peer specialists, and case managers.

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The new practice, which takes up the entire first floor of a two-floor building, improves accessibility and is larger than the prior location, making it more comfortable for patients and staff. The extra space also allowed Mann to bring on two additional dentists. He says the expansion was necessary if he wanted to continue to provide the same level of service to his existing patients and treat new ones.
“The practice was getting so big, either I had to cut insurances and become out-of-network for patients, or I had to expand,” Mann explains. “I felt like if I was going to become out-of-network, to me it feels like breaking a promise, so I had to make a change.”
Mann Family Dental provides general dentistry to children and adults, which includes preventative care, restorative and cosmetic dentistry, and some orthodontic care. Mann says the clinic gets patients from as far north as Talkeetna, Willow, and Houston because of the lack of providers in those areas. All three of Mann Family Dental’s providers accept Medicaid, which Mann says is becoming a rarity; he estimates Wasilla lost half of its Medicaid providers in the last year.
The new space allows the practice to continue to serve its long-standing patients and accommodate the growing number of people moving to, and seeking healthcare in, the Mat-Su.
“There’s just a need,” Mann says. “There are lots of dentists, and lots of good dentists, in the Valley, but there’s still an influx of people every year.”
Mann practiced in Colorado and New Mexico before coming to Alaska in 2017. His initial plan was to take over a dental practice in Eagle River, but after arriving he chose instead to settle in Wasilla, becoming one of the many Alaskans adding to the Mat-Su Borough’s population growth.
“We felt like the Valley was better,” Mann says. “It felt more like home than anything.”