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December 2023 | Volume 39 | Number 12 | AKBIZMAG.COM

Contents

Features

Distributed Workforce Support
Technology enables out-of-office options

By Tracy Barbour

Rest for the Rasmuson Foundation
Taking a pause after a busy year of philanthropic grants

By Rindi White

Old Nick’s Metal
Nikolai prospect could answer US need for nickel

By Amy Newman

Barrier for Barrow
Coastal erosion protection project begins in Utqiaġvik

By Dimitra Lavrakas

Christmas Lives Here
More than seven decades of North Pole’s Santa Claus House

By Vanessa Orr

Upstream Struggle
Revitalizing salmon returns in the Interior

By Alex Appel
Yukon River Drainage Fisheries Association
fishing boats sit idle on the shore of the Yukon River

Downtown Revitalization Project
Redeveloping two Anchorage properties to uplift a neighborhood

By Scott Rhode
Alaska Business

Distributed Workforce Support
Technology enables out-of-office options

By Tracy Barbour

Upstream Struggle
Revitalizing salmon returns in the Interior

By Alex Appel
Yukon River Drainage Fisheries Association
fishing boats sit idle on the shore of the Yukon River

Downtown Revitalization Project
Redeveloping two Anchorage properties to uplift a neighborhood

By Scott Rhode
Alaska Business
a man takes in the view of an Alaskan street from the large windows of a hotel under construction

Rest for the Rasmuson Foundation
Taking a pause after a busy year of philanthropic grants

By Rindi White

Old Nick’s Metal
Nikolai prospect could answer US need for nickel

By Amy Newman

Barrier for Barrow
Coastal erosion protection project begins in Utqiaġvik

By Dimitra Lavrakas

Christmas Lives Here
More than seven decades of North Pole’s Santa Claus House

By Vanessa Orr

Special Section: HealthCare

About The Cover

Many of us have a straightforward idea of what a “nurse” is; however, being a nurse encompasses a broad range of education, skills, and services. Featured on this cover is certified nurse-midwife and advanced practice registered nurse Jennifer Hoadley, who owns Birds and Bees Midwifery, which means she’s in the unique position of balancing business ownership with healthcare. Whether working in their own practice, at a hospital, or in a traveling position, all nurses balance a multitude of responsibilities and tasks to best serve the patients in their care, many of which are described in “The Business of Nursing,” an overview of the profession in Alaska written by guest authors Lincoln Garrick and Marianne Murray.
Location provided by Alaska Regional Hospital
Pictured: Jennifer Hoadley, CNM/APRN and Patricia Morales
Cover photo by Kerry Tasker

Alaska Business (ISSN 8756-4092) is published monthly by Alaska Business Publishing Co., Inc. 501 W. Northern Lights Boulevard, Suite 100, Anchorage, Alaska 99503-2577; Telephone: (907) 276-4373. © 2023 Alaska Business Publishing Co. All rights reserved. No part of this publication may be reproduced without written permission from the publisher. Alaska Business accepts no responsibility for unsolicited materials; they will not be returned unless accompanied by a stamped, self addressed envelope. One-year subscription is $39.95 and includes twelve issues (print + digital) and the annual Power List. Single issues of the Power List are $15 each. Single issues of Alaska Business are $4.99 each; $5.99 for the August & October issues. Send subscription orders and address changes to circulation@akbizmag.com. To order back issues ($9.99 each including postage) visit simplecirc.com/back_issues/alaska-business.

From the Editor

Our end-of-book feature Alaska Trends has seen several iterations over the years. When I first started working at the magazine, it comprised a short article about an interesting Alaska trend accompanied by two pages of data including employment numbers, a comparison of the US dollar to foreign currencies, numbers of bankruptcies, personal income, and consumer prices, among other data. The categories of data remained the same but were updated month after month. The data and article were provided by the University of Alaska Center for Economic Development. For example, a decade ago in December 2013 the article was titled “Alaska Oil Production Continues its Decline as US Oil Production Increases” by Michael Malone, who sourced data for the article from the US Energy Information Administration.

Today Alaska Trends is a two-page infographic, and the data and sources vary significantly. We select datasets considering a few factors, such as the issue’s special section, the time of year, or timely social issues—sometimes we just run with a data-rich, interesting report that fell onto one of our desks.

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Volume 39, #12
Editorial
Managing Editor
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TELECOM & TECH
Distributed Workforce Support
Technology enables out-of-office options
By Tracy Barbour
Lixe48|envato
G

lobal Credit Union has expanded from Anchorage to include team members in multiple states and around the world, as its branding adopted earlier this year indicates. Thus, the credit union has long experience working with technology and communications tools to bring its distributed workforce closer together.

It is not feasible for customer-facing employees in many of its branch locations to work remotely; however, many of the credit union’s remote and hybrid workers fill administrative roles behind the scenes and perform duties that do not require an in-person presence.

Having a decentralized workforce has worked well, according to Chief Administrative Officer Rachel Norman, and it has created opportunities for hybrid arrangements throughout the credit union. “It allows the best of both worlds in that there is office time for collaboration, team interactions, et cetera, but also work-from-home time can be more convenient for employees,” she says.

FISHERIES
Upstream Struggle
Revitalizing salmon returns in the Interior
By Alex Appel
S

erena Fitka was born and raised in St. Mary’s, a small town on the Yukon River with a population of 600. Subsistence fishing is a way of life in St. Mary’s, and these last few years have been ghostly, according to Fitka, who is the executive director of the Yukon River Drainage Fisheries Association (YRDFA).

“It was eerie,” Fitka says. “Usually you see people passing by and you’re waving to them. And when you pass the fish camp, the smell of the smoke house going. You didn’t see the boats or the people at fish camp… It was a very empty, very deserted feeling on the river that first year.”

Almost all the king and chum salmon subsistence fisheries on the Yukon River were closed these past four years because of low returns. This year, there were small subsistence chum fisheries in the summer and fall, but only in a few places on the Yukon River. Between the closures, gear requirements, and the cost of gas, just a fraction of the population could fish, Holly Carroll says. Carroll is the Yukon River federal subsistence fisheries manager for the US Fish and Wildlife Service (FWS).

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REAL ESTATE
Alaskan intersection with a bright blue sky fading to white
Alaska Business
Downtown Revitalization Project
Redeveloping two Anchorage properties to uplift a neighborhood
By Scott Rhode
I

ditarod mushers cross the ceremonial starting line in Downtown Anchorage at Fourth Avenue and D Street, next to the Balto statue, surrounded by cheering crowds. Buildings along the chute, however, are much less crowded inside. Practically deserted. The Post Office Mall and, across C Street, the former Holiday Inn have seen better days.

Their best days may lie ahead, as Mark Begich sees it. The former mayor and US senator is redeveloping both properties with his business partner, Sheldon Fisher, who formerly led the Alaska Department of Revenue.

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Nonprofit
Rest for the Rasmuson Foundation
Taking a pause after a busy year of philanthropic grants
By Rindi White
Nikki Corbett
A

laska’s largest philanthropic organization, the Rasmuson Foundation, announced $550,000 worth of grants to thirty-six artists across Alaska in September. The awards, and the recognition that comes with them, are coveted in the relatively small art world of Alaska.

“I’ve been applying for the Rasmuson grant since my business started in 2015; I just haven’t been able to find an ‘in’ with it,” says Nikki Corbett, who sews and travels around the state teaching qaspeq sewing classes. “I was really surprised that we got it. It’s really exciting that it’s going to finally come to fruition.”

The Individual Artist Awards—unusual in the fact that they are awarded to individuals instead of nonprofit or tribal entities—come in the form of $10,000 project awards, $25,000 fellowship awards, and a single $50,000 Distinguished Artist award. A jury of art professionals from outside Alaska make the award selections.

HEALTHCARE
A

pollo doesn’t hold much sway in the modern medical profession, despite the Greek god’s prominence in the Healer’s Oath. Rather than swear to Apollo (and Asclepius, Panacea, and Hygieia), physicians abide by a code of ethics. This adherence is what makes medicine a profession, in the classical sense.

Earlier this year, Alaska Business debuted a directory for the ethically bound profession of law, the Legal Elite, and this month’s special section introduces the medical counterpart: Top Docs. Out of the broader healthcare workforce, this directory focuses on those whom Hippocrates would’ve recognized as trained and sworn physicians; moreover, it honors the best of the best, as nominated by their peers.

Some specialists in the field share their expertise with articles in this section about “The Business of Nursing” and the nonprofit Health TIE, which stands for “Testbed for Innovative Enterprises.” A relatively new program from the Alaska Department of Health gets the spotlight in “Medicare Ambassadors.” And “Interior Medicine” visits Fairbanks to check in with community hospital operator Foundation Health Partners.

Finally, “People & Patients, Facts & Figures” explores how healthcare providers collect and use data. Flip to this month’s Alaska Trends for a display of births, deaths, and other demographic data from the Alaska Vital Statistics 2022 Annual Report. As it shows, everyone crosses paths with the healthcare system at least twice, coming and going.

Special Section: Healthcare typographic title
Kerry Tasker
A

pollo doesn’t hold much sway in the modern medical profession, despite the Greek god’s prominence in the Healer’s Oath. Rather than swear to Apollo (and Asclepius, Panacea, and Hygieia), physicians abide by a code of ethics. This adherence is what makes medicine a profession, in the classical sense.

Earlier this year, Alaska Business debuted a directory for the ethically bound profession of law, the Legal Elite, and this month’s special section introduces the medical counterpart: Top Docs. Out of the broader healthcare workforce, this directory focuses on those whom Hippocrates would’ve recognized as trained and sworn physicians; moreover, it honors the best of the best, as nominated by their peers.

Some specialists in the field share their expertise with articles in this section about “The Business of Nursing” and the nonprofit Health TIE, which stands for “Testbed for Innovative Enterprises.” A relatively new program from the Alaska Department of Health gets the spotlight in “Medicare Ambassadors.” And “Interior Medicine” visits Fairbanks to check in with community hospital operator Foundation Health Partners.

Finally, “People & Patients, Facts & Figures” explores how healthcare providers collect and use data. Flip to this month’s Alaska Trends for a display of births, deaths, and other demographic data from the Alaska Vital Statistics 2022 Annual Report. As it shows, everyone crosses paths with the healthcare system at least twice, coming and going.

Healthcare
The Business of Nursing
Navigating Alaska’s nurse market
By Lincoln Garrick and Marianne Murray
tridsanu | envanto
A

ccording to the International Council of Nurses, the field of nursing “encompasses [the] autonomous and collaborative care of individuals of all ages, families, groups, and communities, sick or well and in all settings.” You can find nursing professionals staffing the front lines of all levels of care providing illness prevention and health promotion. They also take part in research, advocacy, policy making, education, and management within the healthcare industry.

The title “nurse” refers to someone who holds particular qualifications and has demonstrated necessary competency, but it actually describes a whole alphabet soup of different levels of care and training, including CNA, LPN, AAS, ADN, BSN, RN, MSN, APRN, NP, DNP, and PhD. One way to think about nurses is by three general categories: non-degree, degree, and advanced degree. Non-degreed nurses include certified nursing assistants (CNA) and licensed practical nurses (LPN), which complete nursing education programs that may conclude with a diploma or certificate but generally not a university degree. Degreed nurses include those with an undergraduate degree in the field, such as an Associate of Applied Science in Nursing (AAS), an Associate Degree in Nursing (ADN), or a Bachelor of Science in Nursing (BSN).

HEALTHCARE
People & Patients, Facts & Figures
The collection and use of healthcare data
By Alexandra Kay
digital illustration of a stick figure standing on a piece of a pie chart being removed
NLshop | iStock
“W

ithout data, we’re blind to the needs of the community and where to direct our resources,” says Nathan Johnson, senior director of community health investment at Providence Alaska.

Data is the natural byproduct of any interaction in the healthcare system. The admissions desk records payment information; an assistant measures patient weight, blood pressure, and heart rate; laboratories encode reams of results; and physicians note their diagnostic findings. This data is essential for creating positive outcomes, but safeguarding the privacy of patients and their data is just as important for Providence and other health systems. Once those individual data points have been made anonymous, compiled across the entire population, and spread over time, a general picture emerges of the health of the overall community.

Public Data Gathering
Health systems collect data through the US Census Bureau and the Behavioral Risk Factor Surveillance System (BRFSS) managed by the US Centers for Disease Control and Prevention (CDC). BRFSS is a telephone survey about health-related risk behaviors, chronic health conditions, and use of preventive services. BRFSS completes more than 400,000 adult interviews each year, making it the largest continuously conducted health survey system in the world.

According to CDC, “By collecting behavioral risk data at the state and local level, BRFSS has become a powerful tool for targeting and building health promotion activities.”

In addition to the federal health statistics, states collect and analyze their own. According to the National Institutes of Health, some states collect disease registries and some do not; some conduct health surveys and some do not.

In Alaska, the Division of Public Health within the Department of Health (which split from the Department of Health and Social Services in March 2022) maintains two collections of data. The section of Health Analytics and Vital Records tracks births, adoptions, marriages, divorces, and deaths. These data include the medical condition of each newborn and mother and, for each Alaskan who dies, the causes are catalogued to distinguish among illnesses or accidents, plotting the incidence over time.

Healthcare
Medicare Ambassadors
New outreach to connect seniors with healthcare resources
By Terri Marshall
DragonImages| iStock
E

ach day, about 10,000 Americans mark their 65th birthdays. As a present, those new senior citizens are entitled to government-backed health insurance through Medicare. With approximately 110,000 Medicare recipients, Alaska has the fewest of any state, yet reaching beneficiaries presents unique challenges. To overcome these challenges, the Alaska Medicare Information Office launched the Ambassador Program, a trusted resource for determining the best Medicare coverage for individual medical needs.

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Healthcare
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Interior Medicine
Foundation Health Partners cares for the Fairbanks community
By Rachael Kvapil
F

oundation Health Partners provides such a range of healthcare services in Fairbanks and the Interior region that it’s easier to identify procedures outside its wheelhouse.

“We don’t work on open heart surgeries, and we don’t work on brains,” says Dr. Angelique Ramirez, Foundation Health chief medical officer.

Sarah Martin, chief nursing officer for the community hospital operator, clarifies, “We do perform cardiac surgeries. We just don’t perform open heart surgeries.”

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Alaska Business Business Profile

Lung cancer screening and early detection can save lives

nurse Jean Dore running a lung CT scan on a patient
P

rovidence Imaging Center is committed to lung cancer awareness and screening because lung cancer is the leading cause of cancer death in Alaska. According to the American Lung Association it accounts for 25 percent of cancer-related deaths—more than breast, pancreatic, and colon cancers combined. “Lung cancer is not the most common cancer, but it is taking more lives because it’s often found late,” says Jean Dore, RN, BSN, Lung Cancer Screening Coordinator.

Healthcare
Testbed for Innovative Enterprises
Health TIE provides a platform for changemakers
By Jacqueline Summers
L

aunched officially in January 2020 with seed funding from the Anchor Point Foundation and additional funding from the Alaska Mental Health Trust Authority and the Mat-Su Health Foundation, Health TIE is an Alaska-based healthcare innovation hub to catalyze solutions through business startups, pilot projects, and bringing changemakers together.

It is important to address Alaska’s high healthcare costs due to the impact they have on Alaska’s economic future. Over the last few decades, economists and consultants have produced a multitude of reports analyzing Alaska’s high healthcare costs, which can be distilled into a simple explanation: Alaska’s large geography and small population make it hard to achieve economies of scale. Comparisons between states show Alaska ranks at the very top for healthcare costs: an average of $9.76 billion annually, according to the Kaiser Family Foundation. Unfortunately, high healthcare costs have real consequences resulting in missed economic opportunities for Alaskans as well as the overall economy. Concerns about healthcare keep potential entrepreneurs trapped at their day jobs, prevent established businesses from expanding, and discourage startup companies from relocating.

HEALTHCARE
Alaska Business Top Docs
T

his year marks the first annual publication of the Alaska Business Top Docs, a directory of the best doctors practicing in Alaska as nominated by their peers.

To gather this information, we invited local, licensed doctors to tell us which of their peers they think excel in providing healthcare to Alaskans through an online survey.

The result is approximately 190 doctors who have demonstrated their passion for providing quality healthcare to Alaskans. This list is not intended as a directory of doctors that are currently taking patients, though many undoubtedly are. It is instead a way to highlight excellence and celebrate healthcare providers in Alaska.

HEALTHCARE
Special Promotional Section | Top Docs
Dr. John S. Yordy
Dr. Aaron Kusano
Mining
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President and CEO
Alaska Energy Metals

Old Nick’s Metal
Nikolai prospect could answer US need for nickel
By Amy Newman
S

aint Nicholas of Myra, the 4th century Christian bishop, is the namesake of two vastly different characters in modern mythology. One, of course, is Santa Claus. The other, either by contrast with the gift-giving spirit or by association with midwinter partying, is “Old Nick,” another name for the Devil.

Among miners and metallurgists in Europe, Old Nick was blamed for tricking them by tainting copper ores with a less useful metal called Devil’s copper, or kupfernickel. After further study revealed it wasn’t copper at all, the element’s name was shortened to “nickel.”

The perceived value of nickel has evolved: today the US Geological Survey includes nickel on its list of fifty minerals critical to the country’s economy and national security.

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Turning the page
Construction
Barrier for Barrow
Coastal erosion protection project begins in Utqiaġvik
By Dimitra Lavrakas
Patricia Morales | Alaska Business
T

he Arctic Coast, frozen for most of the year, is alarmingly fluid. Beaches and bluffs along the Arctic Ocean shore have some of the highest rates of erosion in the country, according to a US Army Corps of Engineers (USACE) report.

In August, the USACE–Alaska District signed a project partnership agreement with the North Slope Borough for the Barrow Coastal Erosion Protection Project.

As the name suggests, the project predates Alaska’s northernmost town adopting its indigenous name in 2016. Fighting erosion goes back to the ‘90s. Before the effect of global climate change was clearly understood, bluffs along the shore of Utqiaġvik were already slumping, exposing ancestral remains and artifacts.

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Tourism
Con and Nellie as Santa and Mrs. Clause
Jade Frank | ExploreFairbanks
Christmas Lives Here
More than seven decades of North Pole’s Santa Claus House
By Vanessa Orr
W

hen Con and Nellie Miller moved to the Interior in 1949, they had $1.40 to their name and two children in tow. To make a living, Con traveled to villages around Fairbanks and traded merchandise and clothing while also buying the inventory of other businesses along the way.

After a couple of years, the family moved to what would later become North Pole and opened a trading post. While he was known to the adult community as a businessman, he was known as something else to their children: Santa Claus.

“Sometimes when he was traveling to local villages, he would dress up as Santa, and he was the first Santa that the village children had ever seen,” explains grandson-in-law Paul Brown. “When he was building the trading post in 1952, kids would call out, ‘Hello, Santa! Are you building a house?’ That’s where the name came from.”

Santa Claus House was a soda fountain, general store, and the first post office in North Pole. Nellie became the area’s first postmistress, and Con later became mayor of North Pole, where he served for nineteen years.

– SPONSORED CONTENT –
The Juggling Act:
Managing Holiday Season Stress
Charles Bell, Vice President Sales & Marketing
W

hile the holiday season is a time of celebration, gratitude, and togetherness, it’s also a season full of stressors that can take a toll on our mental and emotional well-being and relationships. Balancing these demands can feel like an overwhelming juggling act.

One major stressor during the holiday season is the pressure to create the perfect Christmas experience. From finding ideal gifts to decorating the house and hosting festive gatherings, the expectations can be immense. Social media makes this more troublesome, often creating ideals that create unrealistic expectations and unfair comparisons.

The Safety Corner
Moment of Roof
Inspection, maintenance, and removal to combat snow loads
By Sean Dewalt
W

inter is off and running in Alaska, and the National Weather Service is predicting this to be an El Niño season. Alaskans should expect above-normal temperature and precipitation along the coast and above-normal temperature and below-normal precipitation in the Interior, especially throughout the winter. Many regions received early October snowfall, and a Snotel [snow telemetry] site near Thompson Pass had already measured 19 inches on October 12.

If your company does not already have winter snow removal plans in place, this would be the time to start. This should include a formal maintenance plan for roofs, especially in regions of the state that traditionally see higher snowfall.

Sean Dewalt | Umialik Insurance Co
Inside Alaska Business
FashionPact
After a devastating roof collapse last winter, FashionPact is returning to full strength. The Anchorage secondhand store, in business since 2021, opened a new location in October at 68th Avenue and Lake Otis Parkway. It replaces the flagship location near Downtown, at the junction of the Seward and Glenn Highways, where the roof caved in, ruining inventory stored there for an expansion shop in South Anchorage. That small shop became a lifeboat until owner Brittani Clancey could find new retail space. FashionPact resells donated clothing and shares 40 percent of sales with “allies,” dozens of local nonprofits chosen by donors and customers.

fashionpact.com

Three Bears Alaska
Next in the expansion plans for Three Bears Alaska are a couple of gas station convenience stores in North Pole. The Wasilla-based grocery chain has its eye on two Sourdough Fuel locations, pending transfer of a liquor license for the Badger Road station. The other gas station is at the North Pole Plaza shopping center, at the intersection of Santa Claus Lane and St. Nicholas Drive. Three Bears is also discussing acquisitions in Delta Junction and Unalaska, and the company is planning another convenience store in the former Spenard Builders Supply location in Eagle River, next to Fred Meyer.

threebearsalaska.com

Right Moves
Anchorage Chamber
Kathleen McArdle
McArdle
A telecom manager and concert musician is the new President and CEO of the Anchorage Chamber of Commerce. The organization’s board hired Kathleen McArdle, who helped establish Verizon’s Alaska presence as manager of sales operations. Since moving to Alaska from Arizona nearly ten years ago, McArdle has served on the boards of Anchorage Opera and the Anchorage Community Concert Band, where she performs on tenor saxophone. McArdle studied psychology at Texas Tech University and Our Lady of the Lake University, earning a master’s degree and practicing as a licensed counselor. She then obtained an MBA degree from Grand Canyon University.

Alaska Trends

E

very month of 2023, a theme has recurred in this magazine: Alaska needs workers. Employers are practically (and sometimes literally) begging for applicants. Economic forecasts show that migration into the state isn’t keeping up with Baby Boomer retirements.

Demographic data that describe the problem are also a sign of salvation. Watched as closely as a stock ticker, the state’s vital statistics measure a natural increase in population. The birth rate in 2022 of 12.7 per 1,000 far outpaces the death rate of 774 per 100,000. Just wait until 2040 or so, and these newborns will be ready for the workforce.

Inspired by Alexandra Kay’s article “People & Patients, Facts & Figures,” this edition of Alaska Trends illustrates data from the Alaska Vital Statistics 2022 Annual Report produced by the Health Analytics and Vital Records section of the state’s Division of Public Health. It reveals that the most common names for 2022’s newborn Alaskans were Oliver, Charlotte, and Aurora. The oldest mother was 50, and 64 percent of mothers had adequate prenatal care; 130 mothers had none.

What book is currently on your nightstand?
The House in the Cerulean Sea by TJ Klune.

What charity or cause are you passionate about?
Animal welfare. I do a lot of work with Friends of Pets.

What’s the first thing you do when you get home after a long day at work?
Walk the dogs… Right now, we only have three: three dogs, three cats.

What vacation spot is on your bucket list?
Probably Greece.

If you could domesticate a wild animal, what animal would it be?
I think a lion. There’s so much about a cat that’s mysterious to me, and to have a big cat that you could rub their belly, comb their mane, and have a protector in the house would be lovely.

Michele Girault walking her two small dogs on trail with trees and mountain range in background
What book is currently on your nightstand?
The House in the Cerulean Sea by TJ Klune.

What charity or cause are you passionate about?
Animal welfare. I do a lot of work with Friends of Pets.

What’s the first thing you do when you get home after a long day at work?
Walk the dogs… Right now, we only have three: three dogs, three cats.

What vacation spot is on your bucket list?
Probably Greece.

If you could domesticate a wild animal, what animal would it be?
I think a lion. There’s so much about a cat that’s mysterious to me, and to have a big cat that you could rub their belly, comb their mane, and have a protector in the house would be lovely.

Photos by Monica Whitt

Off the Cuff

Michele Girault
Q

uietly one of the largest private sector employers in Alaska, the 500 staff of Hope Community Resources support people with disabilities at assisted-living homes statewide. “We’ve tried to be a big organization that’s more family friendly, as much as we can,” says Executive Director Michele Girault.

From a family of teachers, Girault expected to become an educator until a college friend invited her to join a small institution in California. She recalls, “I never even volunteered with Special Olympics. But I fell in love with the people and the work.”

Likewise, Girault fell in love with Alaska during a vacation, and a one-year stay turned into forty. “I felt so free here, like you could really make a difference as one person,” she says.

One way Girault makes a difference is by rescuing animals, like her gray poodle-Maltese mix, Esther. She also has a Tibetan terrier and Labrador retriever.

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