Corporate 100
Recruit and Retain
Investing in the next generation of
engineers, scientists, and surveyors
By Nicholas Ringstad
pniesen | iStock
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ith positive predictions on the horizon for the state of Alaska, hiring is going to be a big priority. The Alaska Economic Trends forecast for 2023 predicts the state will add approximately 5,300 jobs this year due in part to the federal infrastructure bill that was approved by Congress in 2022. The bill will provide billions of dollars to the state over the next several years for engineering-related projects and is expected to boost professional services such as architectural, engineering, environmental, and other consulting services. This is expected to represent more than half of the new jobs.

On top of the federal stimulus, Alaska’s capital budget of $2.7 billion for fiscal year 2023 is more than three times higher than the previous fiscal year. An added advantage is that more employable workers have moved to the state as the number of military personnel and their families has doubled since 2019.

This welcome news means engineering and consulting firms across Alaska will need to ramp up employee recruiting and retainment efforts to meet the challenge of improving modern infrastructure to match other states. While traditional recruiting “carrots” like competitive salaries, bonuses, benefits, and profit sharing are a given, today’s new recruits have even higher expectations. Outlined here are additional strategies to consider when looking for or retaining employees new to the engineering field.

Start from Within
While job sourcing tools like LinkedIn, Indeed, and job postings with universities are crucial, one recruiting practice reigns supreme. For many firms, recruiting starts inside the organization. A tried-and-true adage applies here: great employees beget great employees. Some of our best employees came to us based on an internal recommendation, whether it be from an employee’s previous job or someone they went to school with. People like to work with people they know and trust.

While a specific technical role may require specific credentials, don’t squander a good candidate just because they don’t have all the right credentials. Skills can be learned and taught, but finding the right fit is often harder. The main asset that every potential employee must have is the ability to solve problems, even if this means breaking up a large problem into smaller ones and solving them. Companies must empower their employees to make independent decisions in the field. This is especially important when performing projects in remote areas of Alaska. Often the worst decision is to do nothing. Employees need to know that their company has their back when they call the shots in the field.

According to Nathan Kaaihue, an Engineer-in-Training (EIT) in Fairbanks, “While working on another project, I saw Ryan Hunt [a land surveying employee at 3-Tier Alaska, Fairbanks] working in the field on the Yukon Drive project. That attracted my attention and made me interested in working for 3-Tier. Working on interesting projects that have a tangible impact to the community is a great feeling.”

Build a Strong Culture
The best teams are not necessarily who is on them but how they work and collaborate. This starts at the top. Actions and respect by senior leaders speak louder than words. Being transactional (i.e., simply doing a flyby in a meeting or listing what needs to get done) without giving context, structure, and guidance sets up employees—and ultimately you—for failure.
“There is flexibility in finding my own groove. There isn’t one way to do something in our industry, and our leaders have never shied away from letting us try new approaches.”
Emilee Matthews, Project Manager of Operations, 3-Tier Alaska
As a leader, even in busy times, carve out time to build personal relationships and foster an environment where people can be their authentic selves. Reward and recognize great work and accolades from clients, management, and peers—and do so in front of all your employees. Be accessible, empower employees to ask important questions, and create forums for employees to share how they feel about the company and where it is headed. A recent Gallup report confirmed that having a friend at work is key to employee engagement, success, and retention. Creating a buddy program especially for new employees could result in significant job satisfaction since they will always have someone who will lend an ear. And remember, humor and a little fun can go a long way, like hosting early happy hours on Fridays to unwind and shoot the breeze and catch up with colleagues on how the week went.
Above, Casey Volk brings dog Hatcher to work at 3-Tier Alaska.

Below, Michaela McGee’s drafting receives pointers from Ryan Hunt and a canine consultation, too. Pet policies and pet insurance sweeten the appeal for new recruits.

3-Tier Alaska
man in red flannel holding spotted dog
Above, Casey Volk brings dog Hatcher to work at 3-Tier Alaska.

Below, Michaela McGee’s drafting receives pointers from Ryan Hunt and a canine consultation, too. Pet policies and pet insurance sweeten the appeal for new recruits.

3-Tier Alaska
man assisting woman at her computer desk with dog behind them
Hone Employee Skills
Training and coaching, particularly with new and younger employees, can’t be underestimated. They need to be reassured that you are invested in their career success, not just another cog in the wheel, whether it be job shadowing or investing in their continued education and training. Mentoring a new-in-career employee is critical to helping them learn and understand not only the company’s mission and values but, for environmental consulting specifically, existing state and federal requirements, such as wetlands determinations, anadromous fish regulations, National Environmental Policy Act regulations both locally and federally, and a myriad others. Help them connect complex industry and government dots by providing local context that you may think is second nature.

For most engineers and consultants, obtaining certifications related to their role is job security and reinforces the unique value they provide. It also gives your firm a competitive edge. The inverse is also true. Employees that have a knack or a love for teaching others is a gift that should be encouraged and fostered.

According to Emilee Matthews, 3-Tier Alaska’s project manager of operations and survey technician, the company has provided ample time to further her education and to learn other aspects of engineering and surveying. “There is flexibility in finding my own groove. There isn’t one way to do something in our industry, and our leaders have never shied away from letting us try new approaches,” she says.

Ryan Hunt (right) with a 3-Tier Alaska client and a furry friend. Connections that Hunt forms while land surveying can yield recruitment leads.

3-Tier Alaska

2 men standing next to a caribou in the snow
Ryan Hunt (right) with a 3-Tier Alaska client and a furry friend. Connections that Hunt forms while land surveying can yield recruitment leads.

3-Tier Alaska

Problem-solving adaptability in field work is a skill that can’t easily be taught. Organizations that support employees who show initiative are cultivating a precious talent.

3-Tier Alaska

man reaching into water wearing orange vest
Problem-solving adaptability in field work is a skill that can’t easily be taught. Organizations that support employees who show initiative are cultivating a precious talent.

3-Tier Alaska

Transparency Is a Two-Way Street
In a recent study by McKinsey & Company, younger generations, particularly millennials and Gen Z, now expect full transparency. They want to know what is expected of them to advance in their career and what it takes to succeed not only as an individual contributor but as a potential manager or leader. Managers and their direct reports should meet regularly and at specified times during the year to discuss career goals and job priorities so that they always know where they stand and what’s expected of them.

However, transparency and expectations go both ways. A key metric of our success is that our employees collaborate on projects and understand how their role and work contributes to the bigger picture and future projects. It is important, for example, that a survey technician understands their environmental division peer’s role to effectively share insight or sell services, even if it’s not specific to their discipline. This understanding goes a long way with clients and can often make or break the success of a project.

Employees Are Driven by Purpose
This may be true for most employees but especially those who are new to the workforce. McKinsey & Company’s recent workplace study confirms Gen Z is a purpose-driven generation. Their desire to know how their contributions support the organization’s mission and why their role matters differentiates them. They make career choices based on the impact it can have on society or toward a greater purpose. It’s important that leadership takes the time to explain how broader organizational goals can also have a positive impact on the world. For the environmental and surveying field, that could be helping bring broadband and WiFi capabilities to rural and underserved communities or creating sustainable infrastructure.
A land survey technician should understand the role of other specialists, such as environmental engineers, to effectively collaborate. And vice versa; transparency among departments contributes to the big picture.

3-Tier Alaska

2 men conversing while one of them sits on snowmobile
A land survey technician should understand the role of other specialists, such as environmental engineers, to effectively collaborate. And vice versa; transparency among departments contributes to the big picture.

3-Tier Alaska

Step back and ask yourself and your leadership team: Are we providing opportunities for our employees to hear and understand our business strategy and how each person’s role contributes to that strategy? Do our employees feel empowered and supported to speak up?
Charlie Hampton, an environmental EIT in Anchorage, shared that he was drawn to 3-Tier Alaska based on a clear vision for the company’s future. He felt at his age (he graduated in 2020) and experience level, it is difficult to identify worthwhile and realistic long-range goals. He believes that the way the company is poised for growth, he can achieve short-term goals that he can see clearly while being a part of a growing team for the long term.

Open and honest communication is the key. Step back and ask yourself and your leadership team: Are we providing opportunities for our employees to hear and understand our business strategy and how each person’s role contributes to that strategy? Do our employees feel empowered and supported to speak up? Are our clients happy, and if not, why? Are there areas where the leadership team could be more open, honest, and transparent? If the answer is no to any of these questions, there’s some work to do.

While recruiting and retaining employees can seem daunting, one of the most rewarding aspects of leadership is to see a team of individuals work together to achieve a common goal and purpose and to see these individuals become leaders themselves. With the pending stimulus bill earmarked for infrastructure expansion across Alaska, there’s never been a better time to grow or invest in a career in civil and environmental engineering and land surveying, especially with thousands of jobs on the horizon.

Nicholas Ringstad is owner and CEO of 3-Tier Alaska Civil, a civil and environmental engineering and consulting and professional land surveying firm with offices in Fairbanks and Anchorage. His father, company founder Jim Ringstad, passed down ownership in 2018, at the same time the company acquired Northland Surveying & Consulting. In March 2021, 3-Tier Alaska acquired Travis Peterson Environmental Consulting.