hen spouses Steven and Johanna Rupp launched Arctic Shred last year, their goal was simple: to bring a much-needed document destruction option to the marketplace. Today, the Alaskan- and family-owned business is doing just that. Arctic Shred is Anchorage’s only locally owned entity that specializes in offering secure, on-site document shredding and destruction services.

Arctic Shred is leveraging the experience of its owners to deliver flexible, convenient, and time-saving services across Southcentral Alaska to businesses in all industries. It offers two core on-site services: bin service for scheduled recurring shredding and one-time purge service. For enhanced security, the company’s recurring-service bins have locks to prevent unauthorized individuals from accessing customers’ documents, and its Shred Truck is equipped with a screen that allows customers to witness the destruction of their documents. In addition, business and residential customers can take advantage of Arctic Shred’s newest service option—sealand- shred bags that can be purchased, filled with documents, and dropped off during walk-in/drop-off hours by appointment for final processing.

As a standard practice, Arctic Shred provides Certificates of Destruction with all services rendered. It also complies with the National Association of Information Destruction (NAID) and industry regulations such as the Health Insurance Portability and Accountability Act (HIPPA) and Foreign Account Tax Compliance Act (FACTA).

In addition, Arctic Shred ensures customers receive transparent and reasonable pricing, customized services, and prompt scheduling— regardless of their size. “No matter how big or small they are, all customers are treated the same,” Steven says. “We can customize services—even for the smallest client. And if they call us, they will be scheduled immediately; there is no waiting time.”

Arctic Shred’s customer centered approach reflects its genuine commitment to meeting the needs of Alaska businesses — including smaller companies, which are frequently overlooked or dismissed. Therefore, the company works diligently to provide services that customers will be pleased with and appreciate. “If we can make their lives easier in some way, that’s what we’re here for,” Johanna says.

As a family operation, Arctic Shred focuses on demonstrating that it values clients and their business. Hence, the company’s mantra: Treat customers like they are family, friends, and next door neighbors. “We want our customers to know they matter to us like family, and we will do our very best to provide them with exceptional service,” Johanna says. “If customer service matters to you, you won’t go wrong by choosing our local, family owned business.”